My Auto Import Center
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,709 reviews
Very pleasurable buying experience, test drove a few cars in the same day prior to making a decision. Eric helped us find the right car that met our needs. in the same day prior to making a decision. Eric helped us find the right car that met our needs. More
Excellant service. Family feel. Would recommend to anyone. Felt comfortable asking questions and was answered right away. Knew what she was talking about. Would come back. Thank you for an enjoyable d anyone. Felt comfortable asking questions and was answered right away. Knew what she was talking about. Would come back. Thank you for an enjoyable day. More
Roy was absolutely amazing. We had our toddler with us and the entire experience was very accommodating, especially with the kiddo. Everything was smooth and seamless. We had been shopping all week for a and the entire experience was very accommodating, especially with the kiddo. Everything was smooth and seamless. We had been shopping all week for a car at many places and it has been very stressful with the little one but my experience here was very easy and delightful. More
Timera made it easy and did a great job helping to pick out the right vehicle. My Auto Import center gave me a great price and a great vehicle with no haggle. out the right vehicle. My Auto Import center gave me a great price and a great vehicle with no haggle. More
I had excellent service, pick out my Subaru My first time at My Auto Imports. Couldn’t have asked for nicer people. Andrew Belock went out of his way, for me to understand the things on my outba My first time at My Auto Imports. Couldn’t have asked for nicer people. Andrew Belock went out of his way, for me to understand the things on my outback. It was a great experience. No pressure!! More
Will Smith was very affable and helpful. I will be recommending him and My Auto Import Center to my family and friends. Great service and kind employees. recommending him and My Auto Import Center to my family and friends. Great service and kind employees. More
Will Smith was a kind and considerate salesperson. He truly cared that we get the best price possible. We didn’t care too much for management’s trade in “games”, but every dealership has their ways. Ove truly cared that we get the best price possible. We didn’t care too much for management’s trade in “games”, but every dealership has their ways. Overall a very good experience. More
I came down to MyAuto Imports on February 19, 2020 to refinance my car and turn my lease in to a buy. I dealt with my sales person Shadric, finance persons Steve and Jake. At the end of the day I realize refinance my car and turn my lease in to a buy. I dealt with my sales person Shadric, finance persons Steve and Jake. At the end of the day I realized when I was home and reviewed the documents that Steve and Jake had actually charged me an exorbitant amount of money to turn this lease into a buy. I have had my car for two years and the bottom line of the costs that I would have been paying for this new deal was $8000 more than what I paid for the car two years ago. They disarm you with their charm and their salesman jargon. They give you these numbers that make you feel as though you are getting a good deal, but when you do your own math when you get home and rest and can concentrate on the things that they say, you then understand that you have been royally screwed. None of them can tell me why I would have been paying over $100,000 for a car that was $71,000 in 2018 just to get out of this lease. My financial institution had already given me good rates rates. I should have gone with them in the first place. I am so sorry to have to say what I am saying but it is necessary. I was totally taken advantage of by these high-pressure dishonest tactics that they inflict on customers at MyAuto Imports. It is a shame that a person would trust that dealership and buy a car that cost as much as a house only to be screwed. I’ve purchased a car from MyAuto before. I’ve been a regular user of their service department since 2005, but I will not be returning to MyAuto Imports. Funny how they email and text you on the regular to get your business, but when you call them on their crap, the communication stops... More
Roy was very helpful, listened to what I needed, tolerated my children! I got the exact car I asked for, for the price I needed. tolerated my children! I got the exact car I asked for, for the price I needed. More
Morning employees not friendly. I usually deal with the subaru side which is ALWAYS AMAZING so I decided to bring the company vehicles to the other service department. When we arrive I usually deal with the subaru side which is ALWAYS AMAZING so I decided to bring the company vehicles to the other service department. When we arrived there were many counters and not one employee greeted me. I walked up to the closet counter and asked a man named Kris if this was where I was supposed to check in and he barked at me "I'll be with you in a minute" I did get a call later from Larry and he was very professional and the girl that took payment was great. I was never told when the vehicle was done either. If I return , I won't be going there in the morning because noone is friendly that early. More