Napleton Ford of Oak Lawn

Napleton and Ronald were great to work with! They were responsive and helped us feel comfortable with the used vehicle we purchased. Appreciate all the help! They were responsive and helped us feel comfortable with the used vehicle we purchased. Appreciate all the help! More

If your in search of a new or used vehicle I would contact thee best salesman I’ve ever had the pressure of working with Stan G. I contacted him on what I was looking for and he found it super quick contact thee best salesman I’ve ever had the pressure of working with Stan G. I contacted him on what I was looking for and he found it super quick. More

In an extremely stressful situation, car buying , Jay handled it extremely phenomenal. She explained everything thoroughly. The dealership was kind they took care of all of my needs . I needed, includin handled it extremely phenomenal. She explained everything thoroughly. The dealership was kind they took care of all of my needs . I needed, including picking me up from a rental car place. Jay was a complete professional. The Napleton group is a pleasure to work with thank you thank you thank you I would recommend Jay she is awesome. More

The sales staff were friendly, knowledgeable and efficient. They made the entire car buying experience easy. efficient. They made the entire car buying experience easy. More

Didn’t do recall 3 of them for my Lincoln or said when they could . I made my appointment 3 weeks in advance. I’m worried for the transmission and the wiper and what will be done and when???? Not happy they could . I made my appointment 3 weeks in advance. I’m worried for the transmission and the wiper and what will be done and when???? Not happy with their service or communication . Didn’t provide any info More

Mario, my service advisor, was as professional, courteous, and helpful as anyone could expect. Jay Sweis, a sales advisor, was the same. courteous, and helpful as anyone could expect. Jay Sweis, a sales advisor, was the same. More

Bill is an excellent service writer. Is very responsive to returning calls in a timely manner and making sure to get to the bottom of the problem. Is very responsive to returning calls in a timely manner and making sure to get to the bottom of the problem. More

Simple oil change. Specifically asked if they top off fluids. Told yes. Came home only to see that they completely ignored filling the windshield washer reservoir. W Specifically asked if they top off fluids. Told yes. Came home only to see that they completely ignored filling the windshield washer reservoir. Will not return here. Very dissatisfied with both quality of service and pricing. This is a perfect example as to why the public has a hard time trusting the car industry. More

Thank you for such great service to my vehicle. . I’ve never had any problems with my oil changes.. thank you!! . I’ve never had any problems with my oil changes.. thank you!! More

The Ford Oak Lawn group were all great. No pushy sales people, just looking to put you in the right vehicle at the best price. Clean space and kind employees. No pushy sales people, just looking to put you in the right vehicle at the best price. Clean space and kind employees. More