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Napoli Kia
Milford, CT
2,098 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,098 reviews
September 08, 2021
Frank and Mike were very helpful. The wait however for the air conditioning part was way too long! The car is running well now, and the noise I was hearing that one of the mechanics thought was my tires the air conditioning part was way too long! The car is running well now, and the noise I was hearing that one of the mechanics thought was my tires turned out to be a rattling in the air conditioner, which is now gone. More
by DAVID.WATROUS
Verified CustomerEmployees Worked With
September 07, 2021
Very good n fast oil change Frank is very good customer service ! service ! More
by Freddy A 65
Employees Worked With
September 07, 2021
The problem was quickly analyzed and replacement of the battery that was still under warranty was replaced free of charge. This is now my preferred shop for Kia service. battery that was still under warranty was replaced free of charge. This is now my preferred shop for Kia service. More
by OPHILLIPS
September 07, 2021
They are nice and have good service. I am just let down by my last visit as the issue was not resolved. Going back again. by my last visit as the issue was not resolved. Going back again. More
by willowdf
September 02, 2021
My car was damaged while at their shop getting an oil change & no one took responsibility for it. Was going to trade my car in and buy new through them will no longer be doing business with them !!!!! change & no one took responsibility for it. Was going to trade my car in and buy new through them will no longer be doing business with them !!!!! More
by NATASHA.VERNA
September 01, 2021
I got to my appointment at the specified time and I explained to the woman that took my car in what the problem was she took my car in right away and within forty to forty-five minutes she came out exp explained to the woman that took my car in what the problem was she took my car in right away and within forty to forty-five minutes she came out explained what work was done and I was on my way. More
by SHERWIN1972
Employees Worked With
September 01, 2021
Great Service And Very Informative Staff. Very Clean And Communication Was 💯 From Start To Finish. They Let Me Know What Was Happening And Never Left Me Uneducated Communication Was 💯 From Start To Finish. They Let Me Know What Was Happening And Never Left Me Uneducated More
by DIMATTEO_DAVID
Employees Worked With
September 01, 2021
Prompt service courteous people to wait on me what can I say five star experience would recommend this place to all my friends thank you no say five star experience would recommend this place to all my friends thank you no More
by WILLIAMBURR2
September 01, 2021
BEST EXPERIENCE EVER! Visited several dealerships and Napoli Kia was by far the BEST! All staff members are extremely friendly and honest. Ira Osu was a real pleasure to work with. The manager Salvatore Napoli Kia was by far the BEST! All staff members are extremely friendly and honest. Ira Osu was a real pleasure to work with. The manager Salvatore Liuzzo was very honest and fair with us. And last but not least the finance manager Maurice Moody was very professional and gave us some great advice. Thank you, thank you, thank you. We will definitely return for future purchases, and we will also recommend Napoli to all our friends and family. More
by Very Happy Customer
August 31, 2021
Kia provide great service. Answers all my questions and made sure that I was satisfied. I left kia with a big smile on my face. made sure that I was satisfied. I left kia with a big smile on my face. More
by billyhunt89321
Employees Worked With
