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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,507 Reviews

1,507 Reviews of Napoli Indoor Kia - Service Center

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March 05, 2022

The one year anniversary of purchasing my 2017 Audi A3 from Napoli Kia is coming up and I’m still just as happy with my car as the day I drove off the lot. Denis Fidalgo did a great job in staying in touc More

by ady_lpz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Napoli Kia responded

We love hearing from our satisfied customers! We're so happy that Denis and our team have provided you with excellent service over the last year! We hope you choose to purchase your next vehicle with our team! -Napoli Kia

March 02, 2022

Taken quickly with a solution to fix key fob issue and a plan to rectify More

by GOLDSTANDARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Napoli Kia responded

Thank you for sharing your experience - it is much appreciated by all of us here at Napoli Kia!

March 01, 2022

I absolutely love the guys here they are kind and friendly. I am profoundly grateful truly! More

by M.G5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Osu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Iribarren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

M.G5 responded

They are AMAZING! My next car WILL be from this particular location

Mar 03, 2022 -

Napoli Kia responded

Thank you for the wonderful review of our team! We're truly honored to receive your support and we look forward to your next visit here at Napoli Kia!

March 01, 2022

The service appointment was quick I was greeted at the door the representative was friendly took the car right away and had me out about my day very quickly More

by GPARENTS89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Napoli Kia responded

We're happy you feel confident coming to Napoli Kia for your service needs! Thank you for being a loyal customer!

March 01, 2022

The service was quick and easy. Nobody tried to sell me on additional things that I don't feel I need. When I asked how long the service would take noting noting that I had somewher More

by D21C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Napoli Kia responded

Thank you for your awesome feedback! We hope to see you again at Napoli Kia!

February 28, 2022

The dealership is good but the best part are the service representatives especially Jennifer. Jennifer is knowledgeable, polite and extremely helpful. Kia is lucky to employ her. More

by Jeaninehaley3852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Napoli Kia responded

Thank you for the wonderful feedback! Jennifer always takes such great care of her customers and we'll be sure to pass along these kind comments to her. Thanks for being a Napoli Kia customer. We'll see you next time!

February 24, 2022

This was my first there and it was a great experience, and great customer service. I’ll recommend anyone to come there for service More

by Salston816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Napoli Kia responded

Thank you for your review! We appreciate your recommendation! See you next time at Napoli Kia!

Feb 28, 2022 -

Salston816 responded

Thank you guys so much

February 23, 2022

The salesman didn't pressure you and were knowledgeable. The service was great and I would recommend Napoli Kia. More

by cmt44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Napoli Kia responded

This is what we like to hear! Thank you for visiting Napoli Kia!

February 21, 2022

Incredible customer service was provided to me as usual and helped me understand what work was being done to the cad More

by MENTONISM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Luzardo
February 20, 2022

MY DAUGHTER AND I ARE NEW TO KIA. HAPPY WE DECIDED TO CHOOSE YOU'LL!!!! More

by TAMMIEPITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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