Niello BMW Elk Grove

I am very grateful for those that were involved in me getting into my car. Everything was great. Customer service was phenomenal. Will be coming back. getting into my car. Everything was great. Customer service was phenomenal. Will be coming back. More

5 stars! Excellent experience from start to finish. The dealership was welcoming, transparent, and efficient. A special shout-out to my sales advisor, Pooja T Excellent experience from start to finish. The dealership was welcoming, transparent, and efficient. A special shout-out to my sales advisor, Pooja Thakur who made the entire process smooth, stress-free, and enjoyable. Highly recommend! More

⭐️⭐️⭐️⭐️⭐️ 5/5 — Best BMW Buying Experience! Today I purchased my 2026 BMW iX from Nielo BMW Elk Grove, and I can confidently say it was the best car-buying experience I’ve ever had. Pooja T Today I purchased my 2026 BMW iX from Nielo BMW Elk Grove, and I can confidently say it was the best car-buying experience I’ve ever had. Pooja Thakur, my sales person, was absolutely outstanding , professional, knowledgeable, patient and genuinely committed to making sure everything was perfect. I highly recommend asking for her if you're buying a BMW.Mike De La Peña, the manager at the desk, worked with us to secure one of the best deals anyone could hope for. Truly exceptional support.In finance, Timothy was hilarious, super helpful and made the entire process smooth while answering all our questions. And Jonathan, who walked us through the delivery, mapping and features of the vehicle, was incredibly thorough and knowledgeable. I would highly, highly recommend Nielo BMW Elk Grove.
If you're buying a BMW, please go see Pooja Thakur and the team , they are simply the best! More

I recently worked with Alexis Galindo at Niello BMW of Elk Grove, and I couldn’t be more impressed with the experience. Alexis truly went above and beyond to help me get into the car I wanted. Even wit Elk Grove, and I couldn’t be more impressed with the experience. Alexis truly went above and beyond to help me get into the car I wanted. Even with a bit of a language barrier at times, Alexis was incredibly patient, understanding, and professional. He took the time to explain everything clearly, made sure I felt comfortable throughout the entire process, and always treated me with respect. His professionalism, sales skills, and commitment to his customers are outstanding. You can tell he genuinely cares and isn’t just trying to make a sale—he’s focused on making sure you leave happy and confident in your decision. If you’re looking for someone who works hard for you, communicates well, and delivers top-tier customer service, I highly recommend Alexis Galindo at Niello BMW of Elk Grove. He’s an exceptional salesman and a true asset to the dealership. More

My experience at Niello BMW in Elk Grove was extremely pleasant in my pursuit of a particular type vehicle for the right price Pooja Thakur was my contact person and one of those kind of people who goes a pleasant in my pursuit of a particular type vehicle for the right price Pooja Thakur was my contact person and one of those kind of people who goes above and beyond the call of duty she was sure and confident that she could make happen what I needed to drive away a happy customer BOY did she come through along with her staff who bent over backwards to crunch the numbers to make what I needed possible they actually did it!!! I’ve purchased many vehicles in my life this dealership is the best I’ve ever seen REAL INTEGRITY beautiful people I highly recommend Niello BMW in Elk Grove CA ask for Pooja Thakur More

Had great experience working with Pooja in sales and finance department. They were helpful. They answered n explained every question I had. The vehicle could have been more polished n cleaned at deliver finance department. They were helpful. They answered n explained every question I had. The vehicle could have been more polished n cleaned at delivery. However it was not to bad. More

They promise and provide with better information, regarding my BMW-X7. I hope they keep their promise. Overall they are great! regarding my BMW-X7. I hope they keep their promise. Overall they are great! More

Very nice and wonderful work and liket Iam happy God bless all of thanks for all bless all of thanks for all More

This is our third BMW purchase through Niello Elk Grove. We appreciate the sales staff and their thoroughness. We appreciate the sales staff and their thoroughness. More

Purchased an e92 from Niello BMW Elk Grove! Couldn’t be happier supporting the dealership & getting a great vehicle. Couldn’t be happier supporting the dealership & getting a great vehicle. More