Niello BMW Elk Grove

The salesperson was very helpful and considerate. The Financing department was another story. The Finance Manager was disrespectful and frankly, demeaning and made ongoing assumptions that I didn The Financing department was another story. The Finance Manager was disrespectful and frankly, demeaning and made ongoing assumptions that I didn't understand financing. It was so insulting that I ended up submitting a complaint about the sales manager to BMW's corporate office. More

We had an outstanding experience at the BMW dealership. The staff was friendly, professional, knowledgeable, and made the entire buying process smooth, enjoyable, and completely stress-free from start to f The staff was friendly, professional, knowledgeable, and made the entire buying process smooth, enjoyable, and completely stress-free from start to finish. More

From as far back as a year ago, whenever I would come and look I was never pressured into buying. When I eventually made my decision to buy, the process was very smooth. Thank you Darren. look I was never pressured into buying. When I eventually made my decision to buy, the process was very smooth. Thank you Darren. More

Everything was smooth and efficient. Dealership experiences are always long but this was pleasant. Pooja has been great she has followed up with me to make sure I'm still happy. I had on Dealership experiences are always long but this was pleasant. Pooja has been great she has followed up with me to make sure I'm still happy. I had one issue that she was quick to take care of after the sale. Great all around. More

Stay clear of this person. Will do anything for sale very uncomfortable interaction would never go to them again. I won't recommend to anyone. Be ware, very bad experience. Unc Will do anything for sale very uncomfortable interaction would never go to them again. I won't recommend to anyone. Be ware, very bad experience. Uncomfortable jokes between sales people only the manager was professional. Won’t be back wouldn’t recommend More

Absolutely love Elk Grove Niello…Darren is the reason we keep coming back to either purchase or lease our vehicles. We are currently at number 10! Customer Service is outstanding and they treat us like fami keep coming back to either purchase or lease our vehicles. We are currently at number 10! Customer Service is outstanding and they treat us like family!!! More

This by far was one of my favorite experiences at a dealership, nothing but class and excellent shown by their team. They do a great job of representing the Niello name and we thorough with all their p dealership, nothing but class and excellent shown by their team. They do a great job of representing the Niello name and we thorough with all their processes into buying a vehicle at their location. Our salesperson Poojah was so attentive and knowledgeable which made everything easier for us to get the vehicle we wanted. More

Thank you to CJ for making me feel so comfortable. Made my experience with bmw so enjoyable and confident. Will definitely recommend! Made my experience with bmw so enjoyable and confident. Will definitely recommend! More

They were very kind and helpful. They assisted me all the way through closing the deal and even after contacted me to make sure everything was good. They assisted me all the way through closing the deal and even after contacted me to make sure everything was good. More

I originally didn't come in to buy a car I only came in to help my sister buy her car and I seen how helpful my salesman was and the salesmanagers were making things happen, I just couldn't help myself and to help my sister buy her car and I seen how helpful my salesman was and the salesmanagers were making things happen, I just couldn't help myself and walk out of there without buying myself a car aswell. My friend that came with me has bought many cars at Niello BMW and she said if you dont buy the car you have your eye on today the car will be gone tomorrow! Im glad I took her word and bought it right then because the next day they had someone drive all the way from the bay for my car. Thank you Niello Bmw for every thing. Im happy with my car and so is my mom and my sister. We are looking forward to doing more business with you in the future. Alexis, Mike, Jacob all deserve an applause for going above and beyond More