Niello BMW Elk Grove

I had a great experience with Alexis. He was professional, honest, and not pushy at all. He took the time to understand what I needed and made the whole process smooth and stress-free. I He was professional, honest, and not pushy at all. He took the time to understand what I needed and made the whole process smooth and stress-free. I really appreciated his transparency and would definitely recommend him to anyone looking to buy a car. More

Great buying experience at Elk Grove BMW! !! Carlos Alvarenga was great! He was very professional and addressed our concerns! Pov San in Finance got us into the perfect payment with a great !! Carlos Alvarenga was great! He was very professional and addressed our concerns! Pov San in Finance got us into the perfect payment with a great extended warranty! We will be back for our next BMW!! Thank you! More

Pooja and Jerome both they were very helpful. Thank you for everything. Pooja is a great salesperson. Thank you for everything. Pooja is a great salesperson. More

Nice people, very easy to deal with , they go the little bit extra to get it done fast and love the delivery bit extra to get it done fast and love the delivery More

I had a great experience with pooja thakur. I got what i want. Exceptional service and highly recommended. I got what i want. Exceptional service and highly recommended. More

We enjoyed our experience with Elk Grove BMW very much. Carlos was very professional and clear as we made our way through the process of leasing a car for the first time. We were unsure as to whether we wa Carlos was very professional and clear as we made our way through the process of leasing a car for the first time. We were unsure as to whether we wanted to lease rather than purchase, and Carlos was very helpful in answering our questions. Later, after bringing the car home, we had additional questions and Carlos got back to use in a timely manner. More

I was a return customer for many years, but I will never deal with Niello again. All I can say is Buyer Beware. My experience was completely my fault because I made the assumption that the sales manager and deal with Niello again. All I can say is Buyer Beware. My experience was completely my fault because I made the assumption that the sales manager and dealership valued returning customers, I was wrong. The way they manipulated sticker pricing was legal but certainly not ethically and demonstrate the worst kind of car buying experience. I hope the short-term profit was worth what I belief is a long-term loss to the dealership not to mention the bad publicity that I will continue to tell whoever will listen. In conclusion I would like to say that profit is a good thing and being in business myself I understand what it takes to be in business but to treat a return customer who has purchased almost a quarter of a million dollars' worth of cars in the past few years in this manner, in my opinion is not an ethical business plan. The only positive experience I had at Niello was dealing with Elisa Gala at the floor level. Respectfully, Douglas Talbert More

Online purchase and shipped interstate. Ozzie was a delight to deal with, honest, responsive and knowledgeable. He made the transaction painless. Ozzie was a delight to deal with, honest, responsive and knowledgeable. He made the transaction painless. More

Excellent service. Always return my phone calls and explains all my questions in detail. Even after weeks of purchasing my cars from her, she always returns my calls Always return my phone calls and explains all my questions in detail. Even after weeks of purchasing my cars from her, she always returns my calls and helps. More

Thank you so much pooja. I really appreciate you to help me out. You the best I really appreciate you to help me out. You the best More