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Niello Volkswagen

Sacramento, CA

4.8
1,174 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,174 reviews

September 13, 2023

This team is loaded with Superstars and always go above and beyond to make sure everything is perfect More

by LSHERMAN2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Scott Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Van Overeem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Thomas, Michael Ellis, Brandon Balassi
September 13, 2023

I’m so impressed with customer service here that I’m inspired to buy another VW! More

by AutumnF
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Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Communitive, clean, neat, and organized Thank you for your service Branson was great! See you next year More

by LRIDDLE1
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Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Great experience! Easy, straight forward and a warm. A kind of family or close friend type of experience. Terry was great! He set the tone immediately! More

by PATRICKMEADOWS2
Sales Price Transparency
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Yes
Employees Worked With
Vincent Vail
September 09, 2023

I’ve had 3 different VWs serviced by Niello and always had positive experiences with the service team. More

by smccready
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Yes
Employees Worked With
Vincent Vail, Roger Bybee, Claire Thomas
September 08, 2023

Work done on time customer service was exceptional with pre and post work customer service thanks to Rodger Bybee. More

by gregory-david
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Yes
Employees Worked With
Roger Bybee
September 08, 2023

Great experience with Cesar and Carlos as always. Everything was clearly explained and financing was worked out easily. I appreciate their time and effort in getting us in our car. More

by JAYNA.LONGSTREET
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Corella
Sep 13, 2023 -

Niello Volkswagen responded

We love getting reviews like this, Jayna! We'll make sure to pass your kind words along to Cesar and Carlos so they know what an exceptional job they did. Thank you for choosing Niello Volkswagen and see you next time!

September 08, 2023

Brandon Lamb provided excellent customer service. He was professional and friendly. The service manager, I believe his name was Travis, also provided excellent customer service and reviewed the mai More

by chrislazansky
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Niello Volkswagen responded

Thank you for taking the time to share your 5-star experience with us, Chris! It's wonderful to hear about the excellent customer service you received from Brandon and Travis. We're definitely lucky to have them on the team. See you next time!

September 07, 2023

Daijah was very accommodating and professional. She made room for me as a walk-in oil change on a busy day. Daijah lives up to the Niello name in customer service. Thank you. More

by MPEBBS
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Recommend Dealer
Yes
Employees Worked With
I only worked with Daijah
Sep 13, 2023 -

Niello Volkswagen responded

Hello! Thank you for sharing your positive experience with Daijah! We're so glad that she was able to assist you with your walk-in oil change. We hope to see you again soon!

September 07, 2023

Thank you Rodger Bybee and Niello for providing me with excellent customer care since 2011! More

by Anita.clay
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Roger Bybee
Sep 13, 2023 -

Niello Volkswagen responded

Anita, It's fantastic to hear that Rodger and the rest of our team have been providing you with excellent customer care since 2011! We greatly appreciate your continued trust and we're here to continue providing you with exceptional service. Thank you for being a valued customer!

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