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Niello Volkswagen
Sacramento, CA
1,221 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,221 reviews
October 02, 2023
Very kind, they explained everything they would do and during the revision they detected that it was necessary to change the brakes. they offered me transportation during the revision they detected that it was necessary to change the brakes. they offered me transportation More
by G.TELLEZ
Verified CustomerEmployees Worked With
October 01, 2023
Brandon did a great job. The car was taken care of while I waited and the service was completed exactly as promised. The car was taken care of while I waited and the service was completed exactly as promised. More
by Michael Sowers
Employees Worked With
October 01, 2023
Ron took great care of me and my car in the shop early, I have no complaints. have no complaints. More
by Mike.J.Kiddy
Employees Worked With
October 01, 2023
Once again Brandon has provided me with excellent service. Both of my cars are VW. service. Both of my cars are VW. More
by TARINDIA351
Employees Worked With
October 01, 2023
We didn't get everyone's names, but Brandon plus everyone else we met at Niello were all very polite, helpful, and personable. And the recalls were completed in timely fashion, despite worldwide VW software else we met at Niello were all very polite, helpful, and personable. And the recalls were completed in timely fashion, despite worldwide VW software glitches the day we brought the care in. Thank you all! The loaner was great too, thank you VW for providing the loaner while the recall work was completed. More
by LINDERHOLM
Employees Worked With
September 30, 2023
The Volkswagen dealership and Matthew at the Arden location was so helpful he goes above and beyond. Matthew is very kind and tries everything in his power to help but he is a very good employee so I location was so helpful he goes above and beyond. Matthew is very kind and tries everything in his power to help but he is a very good employee so I recommend people when they have to go to the Volkswagen dealership to deal with Matthew directly. He kept in contact with me every step of the way to let me know the update on my vehicle thank you Volkswagen and thank you Matthew. More
by annettestanley91
Employees Worked With
September 30, 2023
The first person my wife spoke to sucked making this ordeal worse by not helping ordeal worse by not helping More
by POPPAAL1966
Employees Worked With
September 30, 2023
Steve is awesome. Very informative and very patient. Took time to work out the details. Very informative and very patient. Took time to work out the details. More
by CHPURDIE
September 30, 2023
Ron is courteous, knowledgeable and efficient in getting the needs of my vehicle explained to me and the technician who will be working on my vehicle. Ron has a big smile when greeting me-us. He’s positiv the needs of my vehicle explained to me and the technician who will be working on my vehicle. Ron has a big smile when greeting me-us. He’s positive and pleasant. A great person to represent VW.🤗👏🏽👏🏽 More
by cubaprivacy
Employees Worked With
