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Niello Volkswagen
Sacramento, CA
1,221 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,221 reviews
September 30, 2023
Quick service was provided and my representative Matt was very nice. Happy with the updates through text. very nice. Happy with the updates through text. More
by MONICA.ELIZA
Verified CustomerEmployees Worked With
September 29, 2023
Awesome service friendly people thank you will be coming back the wait was not long so was happy back the wait was not long so was happy More
by uma_reddy
September 29, 2023
Excellent service thank you. My VW Jetta is in excellent condition. Excellent workmanship. Excellent job well done. Thank you . My VW Jetta is in excellent condition. Excellent workmanship. Excellent job well done. Thank you . More
by raymondhuntley
Employees Worked With
Other Employees :
Claire Thomas, Taylor Gaynor, Daijah Marsh-Macias, Roger Bybee
September 29, 2023
The waiting and service area was very clean. Everyone was friendly, and the work was done a day before I expected to have my car back. Everyone was friendly, and the work was done a day before I expected to have my car back. More
by Melaniecfranklin
Employees Worked With
September 28, 2023
the process took a long time--from 11:30 to 4:30. part of it was because we have a fraud alert on our credit, but it still took an inordinate amount of time. part of it was because we have a fraud alert on our credit, but it still took an inordinate amount of time. More
by 711PRILL
Employees Worked With
Other Employees :
Michael Ellis
September 27, 2023
Our third VW just rolled past 100,000 miles. Thanks to Brad Hollingsworth our service technician and Roger Bybee our service advisor. And all the other staff in the Services Dept, who answer Thanks to Brad Hollingsworth our service technician and Roger Bybee our service advisor. And all the other staff in the Services Dept, who answer endless questions, provide a ride home, and carefully ferry our cars back and forth for service. Also the people at the Parts Counter -- our 1993 Eurovan owes them a debt of gratitude for their efforts at tracking down parts to keep it running More
by R.Yoha
Employees Worked With
Other Employees :
Michael Ellis, Cameron Pogozelski, Claire Thomas, Daijah Marsh-Macias, Roger Bybee
September 27, 2023
Scott and Travis were both very friendly on the phone. They were able to squeeze me in-between appointments for a new battery. Both were extremely courteous over the phone, and Travis was very helpful in They were able to squeeze me in-between appointments for a new battery. Both were extremely courteous over the phone, and Travis was very helpful in person. More
by janavaladez
