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Niello Volkswagen

Sacramento, CA

4.8
1,195 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,196 reviews

November 28, 2024

Spencer was GREAT! He walked us through every step and got us to the finish line. He was personable and professional. He also followed up with me the next day to check More

by SUEPANNIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer and Will
Dec 02, 2024 -

Niello Volkswagen responded

Sue, Thank you so much for your wonderful review! We are thrilled that Spencer and Will had the opportunity to provide you with great service. We thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

November 26, 2024

The relaxed environment and at times down right funny helped make my car buying experience the best I have ever experienced. More

by Mac Daddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaled Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Scott Russo General Manager srusso@niello.com

November 25, 2024

Excellent option to buy a new car, very kind people and at the same time very professional. More

by JORGE_A_MM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : S657428 salesperson’s number
Nov 27, 2024 -

Niello Volkswagen responded

Jorge, Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Russo General Manager srusso@niello.com

November 24, 2024

The best experience ever. Andrew, my salesman and Louis, the manager were outstanding. They were professional and kind… and treated me like family….what an awesome dealershi More

by MAISEY1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and Louis from Niello Volkswagen
Nov 25, 2024 -

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Russo General Manager srusso@niello.com

November 24, 2024

Nice people and good service. very approachable and I really appreciate those kind of people More

by SANALANKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 23, 2024

I was provided excellent service and everyone was extremely courteous and helpful throughout my purchase. I would highly recommend Niello to anyone. My salesperson Steve went above and beyond from th More

by LANELEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Timmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bybee, Daijah Marsh-Macias, Taylor Gaynor, Claire Thomas
Nov 25, 2024 -

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and the team met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 22, 2024

Always treated like a friend returning to “family”. Even employees from Roseville VW still greet me by name and a smile. This service was a short one as it only involved programming a key fob that wa More

by SJHGRANITEBAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 21, 2024

Super friendly and knowledgeable - he helped me a lot to better understand what my options were More

by kristaraeflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Niello Volkswagen responded

Krista, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 21, 2024

Great and pleasant experience with every staff member there, thank you all again for the best service I have experienced at a dealership. Highly recommend for anyone! More

by Joe Jetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Nov 21, 2024 -

Niello Volkswagen responded

Joe, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 21, 2024

Everything worked out great. Everything was done in a timely manner. I was supplied a courtesy ride to from the dealer More

by lew916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wanner
Nov 21, 2024 -

Niello Volkswagen responded

Thanks, Lew, for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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