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Niello Volkswagen
Sacramento, CA
1,187 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,187 reviews
October 03, 2024
From start to finish, I was taken care of. Jason was my service advisor and he took the time with me and I felt important and a priority. Brad Hollingsworth handles my vehicle during service Jason was my service advisor and he took the time with me and I felt important and a priority. Brad Hollingsworth handles my vehicle during service and will be the only hands on my car. He always gets it done right the first time, and he takes care of my car. Todd is awesome too, but I don’t think he worked on my car :) I will be coming to continue service of my car at Niello VW More
by siamesecat76
Verified CustomerEmployees Worked With
Other Employees :
Jason Wanner, Brad Hollingsworth, Todd Olmstead
October 02, 2024
My wife and I had a breakdown as we arrived in the Folsom area, (we live in San Jose) The staff at Niello was kind, and professional. We were treated well. In a short number of days our car was repaired and area, (we live in San Jose) The staff at Niello was kind, and professional. We were treated well. In a short number of days our car was repaired and we were back to our no-stress motoring. I have selected every praise as the experience was that good Paul Manley More
by paul.j.manley5
Employees Worked With
Other Employees :
everyone, Roger Bybee, Daijah Marsh-Macias, Taylor Gaynor, Claire Thomas
October 01, 2024
Ron was very nice, friendly and personable. Ron felt very bad about my wait time for my vehicle. The wait times for my car to get its 10,000 miles service was ridiculous. I was there 4 1/2 hou Ron felt very bad about my wait time for my vehicle. The wait times for my car to get its 10,000 miles service was ridiculous. I was there 4 1/2 hours. If you know that you only have 1/2 staff on Mondays and Saturdays then you really shouldn’t book a full schedule for service. Luckily, you have a nice waiting area with access to bathrooms, snacks and beverages. More
by MARYYOUSE
Employees Worked With
October 01, 2024
Ray/Sales Ron/Service are my Go To for 12 years! Volkswagen is the Best! Volkswagen is the Best! More
by NORALOU64
Employees Worked With
October 01, 2024
Jose is a true professional and has taken excellent care of me and my wife with the purchase of our Atlas. I would gladly have Jose help me with my next VW purchase. of me and my wife with the purchase of our Atlas. I would gladly have Jose help me with my next VW purchase. More
by breaux.tyler
September 30, 2024
Service was performed as promised and on time. I appreciated the professionalism and thoughtful handling of the service. I appreciated the professionalism and thoughtful handling of the service. More
by DDS911
Employees Worked With
September 30, 2024
Steven and Ray were knowledgeable and wonderful to work with. Love my new Tiguan! Thank you! with. Love my new Tiguan! Thank you! More
by CASSIEBUSH
September 30, 2024
Overall service was great i felt my service advisor would talk over me instead of listening to my concerns which was really freaking annoying trying to have a conversation with him. talk over me instead of listening to my concerns which was really freaking annoying trying to have a conversation with him. More
by AP
Employees Worked With
September 29, 2024
Great service and friendly helpful folks. Always willing to help and give update of status of service. Always willing to help and give update of status of service. More
by ricky.itaas
Employees Worked With
September 29, 2024
I appreciate how easily they make the drop off/pick up situation. My car wasn’t quite ready when they said it would be, and Matt definitely worked with me to make it up! situation. My car wasn’t quite ready when they said it would be, and Matt definitely worked with me to make it up! More
by bekah.ruth
