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Niello Volkswagen
Sacramento, CA
1,200 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,200 reviews
July 24, 2024
The maintenance service was great,Jason who handled my problem was outstanding,I cannot say th he same for the parts dept.the wrong parts were ordered from th he get go,but I was informed by Jason that yo problem was outstanding,I cannot say th he same for the parts dept.the wrong parts were ordered from th he get go,but I was informed by Jason that you had a glitz in computer info.. More
by martinezjulian98
Verified CustomerEmployees Worked With
Jason
July 23, 2024
Very professional staff that made my experience exceptional in everyway.. I was able to get car repaired in a reasonable amount of time. exceptional in everyway.. I was able to get car repaired in a reasonable amount of time. More
by GIPSONJR
Employees Worked With
July 23, 2024
Take to long to fix my card and I need to bring back I can drive it can drive it More
by VELINDAAMBRIZ57
Employees Worked With
July 23, 2024
We arrived at the dealership early in the morning without an appointment and was able to have our problem resolved in a day thank you so much an appointment and was able to have our problem resolved in a day thank you so much More
by aag916
Employees Worked With
Other Employees :
Jack Felts
July 21, 2024
Vincent and Spencer were wonderful to deal with in every way, thank you! Cheers to Niello as always (4th time vehicle purchase)! way, thank you! Cheers to Niello as always (4th time vehicle purchase)! More
by NICOLEFLANDERS3
July 21, 2024
Super service. Due to 4 missing techs, it was going to take much longer to fix my brakes, so they called a Uber and paid for a ride home (and back, later) for me. I Due to 4 missing techs, it was going to take much longer to fix my brakes, so they called a Uber and paid for a ride home (and back, later) for me. I had planned to wait it out in the waiting room but this was a wonderful alternative. I was very grateful. I worked with Jacob but I don't see his name as a choice. Nice guy. More
by dianerake
Employees Worked With
Jacob (don't know his last name)
July 21, 2024
Friendly, thorough, honest, and overall great service. I appreciate the help and the professionalism while also being fun. I appreciate the help and the professionalism while also being fun. More
by GAIL.CORNELSEN
Employees Worked With
Jason I’m service would get 5 stars if listed., Claire Thomas
July 21, 2024
Dealerships usually get a bad rep for cost of service. Niello is an absolute exception to this. The service advisors are always honest and fair, the prices are spot on if not better than other service sho Niello is an absolute exception to this. The service advisors are always honest and fair, the prices are spot on if not better than other service shops. I am completely happy and will continue to be a patron of Niello. Shout out to Jason and team in service on being incredible with communication during the day of visit. More
by scotty.mill
Employees Worked With
Jason in Service
July 20, 2024
I felt taken care of in a less than ideal situation. The sales and service staff were professional and pleasant. I will be returning for future needs, service and sales. Thank you Jose, Ray and the serv The sales and service staff were professional and pleasant. I will be returning for future needs, service and sales. Thank you Jose, Ray and the service gentleman whose name I have forgotten! More
by Sylvia
Employees Worked With
Other Employees :
I don’t have the name of the service person I would give 5 stars. As you walk into the service center he is completely opposite the reception desk to the right of the entryway. 😁
