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Niello Volkswagen
Sacramento, CA
1,221 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,221 reviews
May 17, 2024
Travis was excellent to deal with and very accommodating to my needs. Got me a loaner car and communicated everything that needed to be done. As the car would not be done as originally thought he said he wo to my needs. Got me a loaner car and communicated everything that needed to be done. As the car would not be done as originally thought he said he would take care of the gas for the loaner. This is great customer service! Travis and Niello made this whole experience great. More
by RODREPAIR
Verified CustomerEmployees Worked With
May 17, 2024
This is our first experience with Nilo and I am very impressed with the care and the quality of work not to mention we were able to get a loaner vehicle. That was amazing. Ron did a great job. He’s a go impressed with the care and the quality of work not to mention we were able to get a loaner vehicle. That was amazing. Ron did a great job. He’s a good communicator and everybody we worked with seemed to truly care about the customer. More
by JDKANIA
Employees Worked With
May 16, 2024
I always have a good experience at Niello. Customer service is always top notch. I appreciate your service crew Customer service is always top notch. I appreciate your service crew More
by Kidfire1975
Employees Worked With
May 16, 2024
Friendly, efficient and convenient service staff and technicians. The car service to and from is a much appreciated bonus! technicians. The car service to and from is a much appreciated bonus! More
by DOUGLASACOLE62
May 16, 2024
Everyone that I worked with at Niello was great! Jose was super knowledgeable about the ID.4 and was great at educating us about all the cool tech and features. Jose was super knowledgeable about the ID.4 and was great at educating us about all the cool tech and features. More
by ETRUJILLO8
Employees Worked With
Other Employees :
Justin Watts, Michael Ellis, Brandon Balassi
May 15, 2024
The intimate enthusiasm effectively helped me! Thank you very much!Looking forward to seeing you next time.！ Thank you very much!Looking forward to seeing you next time.！ More
by 1071442037
Employees Worked With
May 15, 2024
I brought my car for the service with working AC and when I got it back couple days later it was completely dead I got it back couple days later it was completely dead More
by GENAM74
Employees Worked With
May 15, 2024
It was easy to get an appointment and the wait was minimal. I have to come from a distance so I'm prepared to wait. The waiting room is comfortable. They get me out of there in good time. minimal. I have to come from a distance so I'm prepared to wait. The waiting room is comfortable. They get me out of there in good time. More
by JSBARBANELL
Employees Worked With
May 15, 2024
Matt is friendly, efficient and goes above and beyond for his customers and Nielo. Always takes care of the vehicle issues and gets it done. He provides first class customer service. Waiting area is comforta his customers and Nielo. Always takes care of the vehicle issues and gets it done. He provides first class customer service. Waiting area is comfortable and enjoy complimentary coffee. More
by SALLYGABB
Employees Worked With
May 15, 2024
Ron was really helpful and provided with a lot of good recommendations and was very professional. recommendations and was very professional. More
by Latkovskyy Denys
