Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello Volkswagen
Sacramento, CA
1,187 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,187 reviews
April 08, 2024
Great experience from start to finish! We own 3 VWs and have always been taken care of with the folks here. Jose was very polite and patient with all our questions and Will was super chil We own 3 VWs and have always been taken care of with the folks here. Jose was very polite and patient with all our questions and Will was super chill in finance. Both very personable and customer focused. More
by beckeoneil
Verified Customer
April 08, 2024
Cannot say enough great things about Ray (sales person), however Carlos was kind of pushy. however Carlos was kind of pushy. More
by RENA.ELLZEY
April 08, 2024
Great customer service! Everyone is welcoming and helpful and is responsive to customer needs every time. Everyone is welcoming and helpful and is responsive to customer needs every time. More
by SARAPIESCHLLEP
April 07, 2024
Good service. Everything was done quickly and properly. My only complaint is pricing. Dealerships are 10x more likely than other shops to have parts on hand, but a Everything was done quickly and properly. My only complaint is pricing. Dealerships are 10x more likely than other shops to have parts on hand, but always charge a higher price, and that kinda sucks. Customer service was amazing though. They worked with my warranty company throughout the process and helped me get it take care of. They did drop the price for me on the warranty service, which would've been 5 stars, but it was the $164 brake flush that most shops just do as part of the brake replacement process. So all in all 700 dollars for a pair of front brakes. Yikes. But if you're gonna go into a dealership for your vw, this is definitely the one, I found their service friendly and helpful. More
by Xero
Employees Worked With
Daijah Marsh-Macias
April 06, 2024
This dealership was helpful, courteous, professional and organized. They provided Lyft. Rid home which was very helpful organized. They provided Lyft. Rid home which was very helpful More
by MFILICE
Employees Worked With
April 06, 2024
Ron is personable and professional everytime I get my car serviced. It's always a great customer experience. serviced. It's always a great customer experience. More
by rajaseivwright
Employees Worked With
April 06, 2024
Daijah did not follow through on appointment rescheduling and vehicle was left dirty inside when repairs were complete. Also, the car is constantly being diagnosed with major expensive repairs, but when I qu and vehicle was left dirty inside when repairs were complete. Also, the car is constantly being diagnosed with major expensive repairs, but when I question them different advisors tell me different things. This last time, the adjuster from the Zurich extended warranty did not agree with the diagnosis leaving me to wonder about the honesty of Niello VW’s service center. More
by justjared
Employees Worked With
Daijah Marsh-Macias
April 05, 2024
Wonderful service, Jose was very informative and took his time with us as we looked at the ID.4. time with us as we looked at the ID.4. More
by FARRELL850
Employees Worked With
Other Employees :
Jack Felts
