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Niello Volkswagen

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
1,221 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,221 reviews

April 21, 2024

I'm always very happy with the level of service from Niello Volkswagon! Travis was very helpful and did a great job he was able to schedule the service we needed when we needed it! I'll take my Tiguan b More

by suemoe0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Travis met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 21, 2024

Steve was excellent to work with, I didn’t feel pressured or rushed. I feel like they were understanding and cared. More

by SIEDA143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear Steve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

April 20, 2024

Super nice service, provided by a super nice person. Great personality. Full of warmth and hospitality. More

by RAJPATIL_US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 18, 2024

The entire experience was smooth and efficient. Jason was a solid customer service rep and my service was completed two hours earlier than expected. More

by KSTAND8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 18, 2024 -

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 18, 2024

I was very satisfied with the entire service experience, from start to finish. I will be back. More

by KVANROOYAN
Recommend Dealer
Yes
Employees Worked With
Roger Bybee, Daijah Marsh-Macias
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Apr 18, 2024 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 17, 2024

Just had my 2016 Touareg TDI Lux in for a 60K mile service, smog check and new front wiper blades. Brent Cooper was my advisor and he was friendly and knowledgeable. Just like all the other times I' More

by wke1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Brent had the opportunity to work with you and thrilled that you found your experience with us here at Niello Volkswagen to be positive. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 17, 2024

Great service ! ! Highly recommended !! Ron is very knowledgeable and tried what he can to help me with all I needed. He is one of the best service guys I met in all More

by HTLIU_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ron and our team and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 16, 2024

This was one of the best car purchasing experiences we have ever gone through. Thank you Stephen More

by MCGOWANFAMILY03
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Niello Volkswagen responded

Congratulations on your new purchase! We're thrilled to hear that you found your experience with Stephen to be a positive one. We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 16, 2024

Every thing was fine. Wish the finance process was quicker and did not have to wait so long to get into see them. More

by BRIAN.TAMARA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Balassi
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Apr 16, 2024 -

Niello Volkswagen responded

Brian, we are so glad we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eddie Thomas General Manager ethomas@niello.com 916-484-5962

April 15, 2024

Great Customer Service. Daijah at Niello VW provided my wife with free use of brand new VW while they fixed our vehicle on a re-call and leakage which they said was covered More

by GRISLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daijah Marsh-Macias
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Apr 15, 2024 -

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Daijah and our team here at Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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