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Niello Volkswagen - Service Center
Sacramento, CA
910 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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910 Reviews of Niello Volkswagen - Service Center
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July 19, 2025
Not sure if this rating is for service or sales as I ended up trading the car in If service it was fine ended up trading the car in If service it was fine More
by KAGANG
Verified Customer
July 18, 2025
Very courteous, Te video summary of the car inspection was very helpful. The valet service is especially appreciated given the how far we live from the dealership. was very helpful. The valet service is especially appreciated given the how far we live from the dealership. More
by WJSTARRJ
Employees Worked With
July 17, 2025
Outstanding Customer Service. Attentive and supportive of my needs. Excellent communications as to the status of my vehicle and the repairs. Great experience! Attentive and supportive of my needs. Excellent communications as to the status of my vehicle and the repairs. Great experience! More
by TALBRECHT1
July 12, 2025
Excellent first time customer service. Nielo is now our VW dealer of choice. Very impressed. Nielo is now our VW dealer of choice. Very impressed. More
by kdraper1
Employees Worked With
July 11, 2025
Always a great vibe at the dealership. Eugene AJ were excellent to work with, and always Jose said hello and asked me about my Taos. Great team! Eugene AJ were excellent to work with, and always Jose said hello and asked me about my Taos. Great team! More
by jeffy43
Employees Worked With
Eugene, AJ, Jose
July 11, 2025
Issue with car was software. Car was serviced month prior. Should have been addressed then. Had to call to get an update. Car was serviced month prior. Should have been addressed then. Had to call to get an update. More
by KEVYNSEG
Employees Worked With
July 04, 2025
Matt Wirth has always provided exemplary customer service and this recent service was no exception. Customer service as a whole is lacking these days, but Matt and Niello VW have consistently been a pleasan and this recent service was no exception. Customer service as a whole is lacking these days, but Matt and Niello VW have consistently been a pleasant exception to the rule. More
by LOWRYSFIRE
Employees Worked With
July 04, 2025
I often research and use my best intuition to navigate the best company to work with. Niello Volkswagen has the right discussion when you call them and they have great results for my year vehicles. I have the best company to work with. Niello Volkswagen has the right discussion when you call them and they have great results for my year vehicles. I have to be double sure that I work with no nonsense company’s especially if they are 100 miles round trip. Using genuine parts is always a plus I have to pay more but OEM is the upmost product. Brandon lamb worked with my Car with genuine care and helped with questions that I had asked!! I thank Niello for keeping me on the road. More
by j.saragoza
Employees Worked With
Other Employees :
Anyone not mentioned
July 03, 2025
I have mixed feelings about this dealership but I've had a wonderful experience with both Jose who was my salesman and Matt who helped me yesterday. Otherwise I would do business elsewhere. a wonderful experience with both Jose who was my salesman and Matt who helped me yesterday. Otherwise I would do business elsewhere. More
by KANDIHILL
July 03, 2025
Ron was AMAZING - he answered ALL of my questions - even the ones I didn't know I had. He went over and above and even though it was inching closer to a holiday weekend and VERY busy there he took the time the ones I didn't know I had. He went over and above and even though it was inching closer to a holiday weekend and VERY busy there he took the time out to go over EVERY SINGLE thing I had asked and then some. He treated me like family and not a stranger. More
by LIZMAYLATH
Employees Worked With
