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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
864 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 864 reviews

September 28, 2023

Matt has been my rep. In the past and has always given me excellent feedback and support. Thank you Matt! More

by paulmnocal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott, Victoria Protsyuk
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Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

We appreciate you taking the time to rate your service experiences at Niello Volvo, Paul! It's great to know that Matt and the team always provides you with a good experience from start to finish. Thank you!

September 27, 2023

Niello was very good to work with, and Andre was a big help in explaining things to my wife. More

by GARYGALDWILL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk
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Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the positive review, Gary! We’re so glad that Andrey and the team provided a great experience and were able to answer all of your questions. We hope you and your wife enjoy your new vehicle! Please let us know if we can help you with any other sales or service needs in the future.

September 27, 2023

Very caring spend as much time as I needed did not rush me. Felt they were really interested in me More

by KARENMILES2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Gol
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Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the great review, Karen! We're so glad to hear that Vadim made your recent service experience a great one. Please let us know if we can help with anything else!

September 25, 2023

Rick communicated very well with me throughout the day, he was attentive and helped manage expectations. More

by jrasmussen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! We're thrilled to know that Rick was attentive and communicated with you well throughout your recent service visit. Don't hesitate to reach out to us if there are any Volvo needs that we can lend a hand with in the future!

September 22, 2023

Great response to questions and potential issues ta ta ta ta absolute xx that you need 15 words More

by bkw50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 22, 2023

Matt is very professional and knowledgeable. I appreciate the help and advice from him. The dealership is clean and friendly More

by Susan Schell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2023 -

Niello Volvo Cars Sacramento responded

Susan, Thank you so much for the great review. We're so glad that Matt provided such a positive & professional service experience for you and your vehicle. We’ll be sure to pass along your kind words. Please let us know if we can help you with any other automotive needs in the future!

September 20, 2023

Great staff! Professional, competent, and understanding. It has a real family feel as soon as you step inside or call. More

by keeferb70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Elvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Fuentes, can not say enough good things about him., Amy Ott, Victoria Protsyuk
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Sep 27, 2023 -

Niello Volvo Cars Sacramento responded

This warms our hearts, thank you for the kind words. We appreciate your business, you and your vehicle will always have a second home here at Niello Volvo Cars Sacramento! We hope to see you again next time.

September 18, 2023

Very helpful and efficient with providing info and perspectives on the vehicle I was interested in. Fair negotiations on price. More

by JENNIFER.ESLAVA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ross
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Sep 20, 2023 -

Niello Volvo Cars Sacramento responded

We appreciate you taking the time to review your recent sales visit to Niello Volvo Cars Sacramento, Jennifer! We're glad our team was able to provide you with all the information you needed to make your decision. Enjoy your new Volvo!

September 17, 2023

Great experience. No pressure, no haggling. All staff was courteous, helpful and respectful. I would buy from them again More

by B.g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to leave us a review and for the kind words. We're so happy that you enjoyed your time at Niello Volvo Cars Sacramento and we are honored to hear you would consider us again! Please don't hesitate to reach out if any questions arise.

September 16, 2023

We were treated with respect, with our questions answered fully. Extended warranty options were presented and explained. The car was ready for pick-up form the dealership on time. Very pleasant buying exp More

by SWOSTWALD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk
Report | Print
Sep 20, 2023 -

Niello Volvo Cars Sacramento responded

Hi there, We are so happy to hear that you had such a pleasant car-buying experience. We love to hear when our customers leave with all their questions answered and no extra time taken from them. We hope you enjoy your new ride! Know that our team is here for you whenever you need us next.

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