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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
12,105 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,105 reviews

September 04, 2026

They were able to help with my tread in and able to get me a new car that I wanted More

by shahekram2
Recommend Dealer
Yes
Employees Worked With
Hossin and ray
September 04, 2026

Made me change my mind on the dealership experience Left feeling good about the deal More

by ismaelr123
Recommend Dealer
Yes
Employees Worked With
Ash Mofrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Mofrad
September 04, 2026

Chandika was the best! So attentive and it didn't feel like he was trying to push me anything like most salespeople would do. Printers were down so he made sure I had a sna More

by mjocelynh
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandika De Silva
September 04, 2026

JoJo was the best from the moment we stepped on the lot. Great experience all around. More

by mstjordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2026

Trevor was an amazing service representative. The only bad thing about the service is that I was charge for a service that I did not say was needed. Adding new lug nuts to my bill without aski More

by Youngmink40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
September 04, 2026

I drive from Las Vegas NV for only Norm Reeve Honda to service my Honda Pilot because of Anthony Ortiz great customer service and his team provides to valuable customers More

by justmaniak77
Recommend Dealer
Yes
Employees Worked With
George Juarez
Sep 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing that visiting our dealership is a worthwhile road trip! Thanks so much.

September 04, 2026

Very good Excellent job. I would definetly recommend this dealership to my friends. Thank you More

by t.toropova1601
Recommend Dealer
Yes
Employees Worked With
Jojo
Sep 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Awesome news! We're always grateful when a customer recommends us to others, because we know when you tell your friends about a place, it must really be good. Thanks, and we hope to see your crew soon.

September 03, 2026

His customer service is always amazing and make you feel comfortable at the dealership Courtesy More

by Lailannie1
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
Sep 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for this lovely little note about Robert! His courtesy and kindness are legendary, and we'll pass along the good vibes.

September 03, 2026

Left my car 4 days for repairs when I got back, alignment was not done correctly (if even done) and alloy rim was damaged. Had to take back my car twice to make corrections (which was an inconvenience). Also More

by olga.torrez
Recommend Dealer
No
Employees Worked With
Joseph Vargas (He was very helpful)
Sep 04, 2026 -

olga.torrez responded

I appreciate you re-did the alignment and will be there next Tuesday to fix rim it has caused me an unnecessary convenience coming back several times to the dealership and supposedly a 4 hour waiting time to fix the scratched up rim. Your service department needs some close looking at!

Sep 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Olga. We're glad you found Joseph to be very helpful, but we apologize for the issues you experienced with your alignment. While our team takes a closer look, you're welcome to reach out to our team to discuss what happened. Your satisfaction as a customer means a great deal to us. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

Sep 04, 2026 -

olga.torrez responded

Hello Mr. Harris, I appreciate your prompt response. Although Joseph is kind enough to offer at no cost to fix my entire rim that was scratched I was wondering if you can fix the other three rims (since they have curb rash) at a discount price? If so, can you please provide me with the cost for the three rims and if agreed upon on your price, they can be done at the same time?

September 03, 2026

Michael explained the plan, very kind and courteous, very professional. We need more service providers just like Michael ???????? More

by fayesteadman
Recommend Dealer
Yes
Employees Worked With
Michael Barr
Sep 03, 2026 -

fayesteadman responded

We need more service providers like Michael Barr 👏👏👏👏

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