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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,303 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,303 reviews

May 06, 2025

A pleasure working with Christy Nuval. Answered all my questions re: CRV EXL. Love my new car. More

by Ncyarakawa
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

When you've got questions, Christy has answers! We're so glad she helped you out and led you to your new Honda CR-V. Enjoy every mile! If you know anyone else searching for new transportation, remember, Christy is here.

May 05, 2025

When I come to the service, I requested only do engine oil change with multipoint inspection. But after service paperwork mentioned that I was declined the multipoint inspection and paperwork didn't attac More

by priyantha37
Recommend Dealer
Yes
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May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we appreciate you taking the time to leave this positive rating and honest feedback for our business. We always want to deliver excellent service to our customers, and we always appreciate it when they share their honest thoughts with us. If you would like to talk about getting a copy of that inspection report, please reach out to our service center directly. Someone there should be able to assist you.

May 05, 2025

Bad It wasn't a good experience It wasn't a good experience bad service and bad experience bad customer service More

by diewiif
Recommend Dealer
No
Employees Worked With
Aaron Perez
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May 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey there. We're sorry to see that your recent experience wasn't what you'd hoped. We'd like to help if we can, so please reach out to me with more information. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

May 05, 2025

Jojo is an amazing salesman. He did everything right. We felt comfortable with the way he conducted himself as a professional. Our transaction and purchase was smooth. I'd recomm More

by pitbullclassic48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ahento 5 stars
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May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jojo will be elated when we tell him about your review! The fact that you would recommend him to your family and friends is a true testament to his outstanding abilities. We are so glad that Jojo has earned your trust and would be happy to help you or your loved ones down the line. Thank you so much!

May 05, 2025

He was determined to find a solution to the issue with my 2019 Honda fit. You can see he takes customer service seriously. More

by eloisamom@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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May 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Excellent customer service + hard work + determination = a 5-star experience! 🌟 At Norm Reeves Honda Cerritos, we're all about solutions, and we're so glad Trevor found one for you. Thank you so much, and let us know if you need anything else!

May 05, 2025

Chandika did a great job in listening to us to determine what we were looking for, then making suggestions. The whole process, with his help, went very smoothly. I would highly recommend Chandika to anyone More

by boneal10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Chandika is an amazing listener! We know she's the person we'd want to go to when we need help, and we're glad that your experience with her was truly top-notch. Thanks so much for sharing, and enjoy your new car!

May 04, 2025

Very fast and easy I love Honda the experience with Honda is always super easy and exciting thank you for giving me my dream car More

by lizbethcampechano
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Garduno
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May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Getting customers behind the wheel of their dream cars is always our goal. We are so happy that we could work with you and help you find the Honda that you wanted. If you have any pictures of your new ride that you'd like to share, feel free to tag us on social media.

May 04, 2025

Francisco Garduño is very professional, friendly, easy going and helpful. Great shopping experience , great guy. More

by kminla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Francisco will be thrilled to know his professionalism and friendly approach made such an impact—thank you for sharing! Creating a great shopping experience is what we aim for every day. Be sure to peek at our online inventory next time you’re hunting for your next ride.

May 04, 2025

I had an amazing experience with Christy at the dealership when I got the car. The process was smooth and stress-free, and I never felt pressured. Special thanks to Christy for going above and beyo More

by kylielalah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Knowing Christy turned your purchase into a celebration truly makes our day. She loves going the extra mile to ensure no pressure, just peace of mind. We look forward to seeing you again!

May 03, 2025

Helpful and very quick to respond Got here on time to help us when wr More

by esmi_armada
Recommend Dealer
Yes
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May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased by your perfect rating! That's what we strive for. If you need anything at all, don't hesitate to contact our team. We're happy to assist you or answer questions.

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