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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,351 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,351 reviews

September 02, 2024

Jerry helped me find the car I needed. He was really friendly and went above and beyond. Jerry did an exceptional job. Jose Magaña seemed to be in a rush with the paperwork and not really e More

by frmthelbc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful review and 5 stars! We're always happy to hear about wins like yours thanks to Jerry and Jose. We're here to help, so feel free to visit us anytime.

September 02, 2024

I am 100 percent satisfied with the entire process of purchasing my car at Norm reeves. Professionalism and customer service was the best. I highly recommend Reza and Norm Reeves to anybody looking to pu More

by darrenhiyama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the 5-star rating! It was our pleasure to assist you, and we hope you'll come back and see us soon.

September 02, 2024

Kim Kelly was the best sales representative. If it wasn't for her I wouldn't have bought that car. More

by David Garzon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star feedback and kind words for Kim made our day! We’re here for you whenever you need us, so please don't hesitate to reach out.

September 01, 2024

Good terrific. My experience was great. Happy with purchase. Would recommend to friends and family. More

by jean2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Piela, Jeff Aoki
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review! We're thrilled to hear you had a great experience. Please don't hesitate to visit us again or reach out if you need anything else!

September 01, 2024

Wait time was too long. After the Rep first checked me in and asked what the problem was. He said he would be right with me. I saw reps helping people behind me and they all More

by ladyp1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the length of your wait and that we failed to serve you in a timely manner. Please reach out to us so that we can learn more about your recent visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 01, 2024

I have been Norm Reeves Honda of Cerritos community / City for over 35 years and I continue to do so if Hashem is willing. Norm Reeves is part of my family and always will. Shabbat Shalom. More

by pndawula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're delighted you had a positive experience with our team. Feel free to stop by anytime—our doors are always open.

September 01, 2024

Very well organized. Great customer service. Clean cars, not much negotiating, they met my price which was at the lower end. More

by j3630
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Atienzo
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star feedback means a lot to us! We're here whenever you need us, so don't hesitate to reach out.

September 01, 2024

I recently had the pleasure of working with Susana while buying my CRV, and I cannot recommend her highly enough. From start to finish, Susana's professionalism, kindness, and helpfulness made the ent More

by Mahera Khan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and the 5 stars! We're always happy to help, and we hope to see you again soon.

August 31, 2024

Service from check in and communication was great by the advisor. Julie was very friendly and professional: More

by mchoi31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a 5-star experience with us! Looking forward to seeing you again at the dealership.

August 31, 2024

Joseph vargas is the best service advisor there, very attentive and helpful. Provided Fast service More

by daisybm24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the great review! We’re so happy you had a positive experience, and we hope to assist you again soon.

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