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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,190 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,190 reviews

August 06, 2024

They work fast when they want to. They need to improve their work skills for saturdays More

by denisseh1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We realize your time is valuable and it is our goal to provide you with prompt, reliable service. We invite you to reach out and tell us more about your recent visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 06, 2024

Muy mala experiencia condicionan la compra y utilizan las tasas de interés para su beneficio More

by azael.ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Montoya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel , Amir
Aug 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are concerned to read your review because it doesn’t sound like the type of customer service we provide here. Please contact us at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 05, 2024

I recently purchased a car from Norm Reeves Honda Cerritos and had the pleasure of working with Chandika. From start to finish, Chandika made the entire process smooth and stress-free. He was knowled More

by Kokilalindara
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to write this review! We love hearing about stories like yours, and we are happy knowing that Chandika went above and beyond to make sure you got the excellent customer service you needed. We appreciate your business, and we're here for you the next time you need anything!

August 05, 2024

This is my first time buying a Honda car and Ty help me without any issues More

by Dat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Pielea
Aug 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to know you had a great time with us! We look forward to serving you again soon.

August 05, 2024

DO NOT GO HERE. If I could give anything less than 1 star, I would. Both times my boyfriend and I visited this location we felt like inconveniences. They made it see More

by Lindseyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No point
Aug 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are concerned to read your review because it doesn’t sound like the type of customer service we provide. We'd like the opportunity to discuss this further. Please contact us at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 05, 2024

Mr. Rosales was a great person to work with. He was patient, knowledgable, and warm during our full-day visit to the lot. He showed us multiple cars, ride with us for one test drive and allowed us to t More

by matthew.simms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Santana
Aug 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review, Matthew! We're happy to hear how Albert and George made sure you had a great experience with us during your visit. If there is anything else you need, just let us know!

August 04, 2024

Easy to communicate,very accommodating and patient,explains very well all aspect.overall he has done a great service. More

by brency
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review with us! We're happy to hear our team lived up to your expectations, and we look forward to seeing you again soon!

August 04, 2024

Norm Reeves is like Family. We’ve been going there for 30plus years. Our kids now go there. Trusted and dependable. We are lifelong customers. More

by campas13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review and your continued support! We're honored to have earned your business, and we look forward to your next visit!

August 04, 2024

I would definitely recommend this place to get your service done I've been coming here ever since I bought my car 2015, Ramiro and his crew do a fenominal job thank you. More

by alemjbella8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
Aug 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your continued business and your excellent review! We're glad to hear how Ramiro made your visit with us worthy of your five stars. We look forward to working together again!

August 04, 2024

I was very happy with the customer service by Ty Trieu! He was very helpful, informative and patient. More

by Tamhien905
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback and your kind words for Ty! We appreciate knowing when our team goes above and beyond to deliver great customer service. Let us know if there is anything else you need!

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