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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,352 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 10,352 reviews
Verified Customer
August 31, 2024
It was quick and painless but I did think it could be better organized. After checking in my vehicle kinda just walked around until I found someone to direct me to a mechanic. Then after I came to get my better organized. After checking in my vehicle kinda just walked around until I found someone to direct me to a mechanic. Then after I came to get my keys I just walked around until I found my mechanic. The mechanic himself was great just not a great to have a customer guessing where to find help. More
by JESSEPG5
Employees Worked With
Don't know
August 31, 2024
Very good experience with this dealer especially the sales person Susanna Yim. She went out of way to answer all my questions at all hours of days and even weekends. She set everything up for a gr sales person Susanna Yim. She went out of way to answer all my questions at all hours of days and even weekends. She set everything up for a great experience even while she was on vacation and kept following up to see if I had any issues. More
by Ivy
Employees Worked With
August 31, 2024
Getting my first car was such a stressful and lengthy process! But Ty Trieu made sure that I got the best deal in terms of price and quality within a time crunch. He always kept me updated on the arrival process! But Ty Trieu made sure that I got the best deal in terms of price and quality within a time crunch. He always kept me updated on the arrival of the car that I wanted, and he was so attentive and caring from the beginning to the end. Honest, down to earth, and just an overall excellent dealer! Same for Jose Magana as well. He was straight to the point and transparent about the fees, optional add-ons, and most importantly he made sure that I was comfortable and under no pressure. He showed that he had my best interest at heart. For those reasons, these two men deserve 5 stars! ⭐️ More
by LanPham1610
August 31, 2024
Jerry was our salesman, who was very helpful with information and answering our questions. The best part was he was not pushy at all! information and answering our questions. The best part was he was not pushy at all! More
by ahamay2
Employees Worked With
August 31, 2024
Professional and sales consultant did not try to up sell. Vehicle was available earlier than anticipated. Vehicle was available earlier than anticipated. More
by ehoff59
August 31, 2024
there really very good’s Service I like that thank you so much for this much for this More
by mdrasel0987rasel
Employees Worked With
August 31, 2024
Norm Reeves Honda made the stress of buying a new car very simple and efficient. They did try to upsell us to a bunch of things we didn’t need. They understood our needs and met our requirements and had very simple and efficient. They did try to upsell us to a bunch of things we didn’t need. They understood our needs and met our requirements and had an amazing attitude while doing it. More
by Michellemoreno96
