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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,174 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,174 reviews

December 02, 2023

Very courteous and helpful Very courteous and helpful, Jose answered my questions this is my 3rd Honda and I have always received great service More

by lucasbaby852
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Sanchez
Dec 05, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your loyalty and kind words! We're thrilled to have you as a valued customer and appreciate your trust in us for three Honda purchases. If you have any further questions or concerns, feel free to reach out. Drive safely!

December 02, 2023

Provided choices as far as what needed to be done Gave a discount for loyal customer More

by johngbci
Recommend Dealer
Yes
Employees Worked With
Trevor
Dec 05, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your loyalty and are thrilled we could provide you with options and a discount. If you have any further feedback or questions, feel free to reach out. Safe travels!

December 02, 2023

I was short on time so I was pleased I was in and out in 2 hours. More

by Galindsay
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 05, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership! We're thrilled to hear we could provide you with a quick and efficient experience. We appreciate your time and look forward to serving you again in the future.

December 02, 2023

Everyone was very helpful and attentive. All my questions were answered and everything was done in a timely manner. Really enjoyed my experience at the Honda Superstore and I am very appreci More

by vlwilliams
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meysam Kaed
Dec 05, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team provided excellent service, answered all your questions, and ensured a timely process. We appreciate your kind words and look forward to assisting you in the future.

December 02, 2023

Susanna Yim from norm reeves honda is the best. 2nd time i bought a car from her. Very honest and fair pricing. Will be back again. More

by vkubo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Dear Susanna, thank you for your loyalty and kind words! We're delighted to hear about your positive experiences at our dealership. We look forward to welcoming you back for your next car purchase. Safe travels!

December 02, 2023

Christy was of great help. This is our second visit with her. She was understanding to a difficult position we were in. She helped us clean up a messy lease problem. We walk More

by Marie Zorich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Aguilar
Dec 05, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're delighted to hear that Christy provided excellent service during your visit. Enjoy your new Honda, and we appreciate your trust in our dealership!

December 02, 2023

The dealership was great and made sure we were taken care of! They walked through every step of the deal seamlessly. Will definitely return for my next car! More

by mzaks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy Nuval
Dec 05, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership! We're thrilled to hear about your positive experience, and we look forward to assisting you with your future automotive needs. Safe travels until we see you again!

December 01, 2023

The same person was amazing but the manger was awful and I will make sure to post a review on their site and let costumer to be aware when buying a car from this dealer I bought a 2024 car and I was missing More

by ahmedmanea2012
Recommend Dealer
No
Employees Worked With
The Sale person was amazing . But the manger that I asked to get assistance was absolutely awful
Dec 02, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We’re sorry to hear about your experience, and apologize for any inconvenience. We take your feedback seriously and will ensure that we continue to improve our service. Please feel free to reach out if you have any further concerns. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 01, 2023

It was an amazing experience. Mr Hossain was very helpful and was with us the whole time and gave us an excellent deal which we couldn't say no to. He's an excellent salesperson a More

by monirulkhan.dhk
Recommend Dealer
Yes
Employees Worked With
Hossain
Dec 01, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Mr. Hossain! We're thrilled to hear that he provided excellent service and helped you find a great deal. We appreciate your recommendation and look forward to assisting you in the future.

November 30, 2023

Went into the service dept and Miguel was super helpful and made the process smooth. More

by l_walsh_msw
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
Nov 30, 2023 -

l_walsh_msw responded

Thank you for your help, Miguel!

Dec 01, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Miguel in our service department! We're delighted to hear that he provided you with excellent service. We look forward to serving you again in the future.

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