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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,276 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,276 reviews

December 10, 2023

super nice faculty. would recommend to family and friends i would service my car here all the time More

by jmrosas2003
Recommend Dealer
Yes
Employees Worked With
manny sanchez
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. We look forward to serving you and your car in the future.

December 10, 2023

Thank you for the help, the team was very quick to respond to my needs More

by alexicvalladares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department and Inbound Call for Service team
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that our team provided prompt assistance. We appreciate your trust in our dealership and look forward to serving you again in the future.

December 10, 2023

Very informative , fast & easy ! Got me in the exact vehicle I wanted thank you More

by brianamcfadden4
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Fields
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that we could help you find the exact vehicle you wanted. Enjoy your new ride!

December 10, 2023

The check in process is always expedient and the service reps are courteous and knowledgeable More

by manwjr910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Cruz
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our check-in process and service representatives met your expectations. We appreciate your support and look forward to serving you again in the future.

December 10, 2023

She was extremely helpful and informative about the car i was looking to purchase and wanted to help me as much as she could More

by Zach Banks
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. If you have any further questions or need assistance, feel free to reach out. Safe travels in your new car!

December 10, 2023

We had fantastic experience with Susanna she was friendly, knowledgeable, and went above and beyond to make sure found the right car for my needs More

by Aurora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your fantastic experience with Susanna. Providing top-notch service is our priority, and we're grateful for your positive feedback. Enjoy your new car!

December 09, 2023

It's a pretty fair experience. It's a pretty good experience getting my vehicle service. I am glad because the service is getting quicker. More

by justkaitlove72
Recommend Dealer
Yes
Employees Worked With
Julie Carnales
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with our service! We're delighted to hear that you've noticed an improvement in the speed of our service. We appreciate your feedback and look forward to serving you again in the future.

December 09, 2023

They were professional and courteous during the entire experience. They were respectful of my time and worked with my military situation. More

by mtopino
Recommend Dealer
Yes
Employees Worked With
Diego Cruz, Diego Cruz
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience. Serving our customers, especially those in the military, is a privilege, and we appreciate your business. Safe travels on the road ahead!

December 09, 2023

I went for a door problem after a month i come back again with the same problem and they told me i have yo pay more to fix again More

by Jakelyn_janet
Recommend Dealer
No
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience, and we understand your frustration. We'd like to learn more about your situation to see how we can help. Please feel free to contact us directly to discuss this further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 09, 2023

Fast and courteous service with convenient appointment in advance. Very reasonable price. Overall great experience. More

by junqian90703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service fast, courteous, and reasonably priced. We appreciate your support and look forward to serving you again in the future.

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