Norm Reeves Honda Superstore Cerritos

Great dealership! Excellent customer service! Best experience... Everyone I encountered was pleasant and friendly especially the internet sales manager, Winn Chew, who was very helpful through the Best experience... Everyone I encountered was pleasant and friendly especially the internet sales manager, Winn Chew, who was very helpful through the process and explaining what everything is and made my purchase experience smooth and easy. More

Happy Honda lady I recently bought my Honda CR-V at Norm Reeves Honda Superstore Cerritos, and it was a pleasure to meet Kevin Harris he was pollite and professional I recently bought my Honda CR-V at Norm Reeves Honda Superstore Cerritos, and it was a pleasure to meet Kevin Harris he was pollite and professional and I would definitely recommend him and this dealership. A great experience!! More

Good service and nice person I wuold like to say thank you to Mr. Ty Trieu for helping us, I enjoy your service, you are such as a nice dealer that I ever experience with, I recom I wuold like to say thank you to Mr. Ty Trieu for helping us, I enjoy your service, you are such as a nice dealer that I ever experience with, I recomemd to who ever want to purchase an Honda can go check it out with him, and again I really appreciate for your service ! More

excellent customer service Brett is Great! He is knowlegable ,patient, helpful and no pressure Excellent customer service We had a wonderful experience and were able to buy the Brett is Great! He is knowlegable ,patient, helpful and no pressure Excellent customer service We had a wonderful experience and were able to buy the car we want for a price we can afford Thanks Brett! More

Impressed . Hossain is one of the most helpful, patient & incredibly nice individuals I've met. Very honest & easy to talk to. He's been easy to get a hold of bef Hossain is one of the most helpful, patient & incredibly nice individuals I've met. Very honest & easy to talk to. He's been easy to get a hold of before & after making my purchase. Extremely satisfied with my new 2016 Honda Accord Coupe & his service. The experience of buying my first new car could not have gone any better. More

Very good experience and excellent customer service! My wife and I did not expect to drive with a brand new car last Saturday, we already checked 2 other Honda dealers, Norm Reeves was out third and we h My wife and I did not expect to drive with a brand new car last Saturday, we already checked 2 other Honda dealers, Norm Reeves was out third and we had another dealer in our list. We made an appointment with Kim Kelly Lujan to talk about options and prices and basically everything moved in the right direction. She was very clear, well informed, friendly, confident and just nice. From the customer service stand point, she made us feel comfortable while dealing and deciding with all the different options and prices. She worked diligently with us to get the numbers that we were comfortable with, and we believe was a good fair price It took some time to go thru the finance department, but you want someone who checks everything and someone who takes his time to go over all the paperwork involved, and someone who make sure that all numbers add up correctly, we think was time well invested. We believe good customer service is a really big part for any successful business, and Kim sure provided excellent customer service, along with Michelle Villanueva who guided me with some of the vehicle features. We will definitely recommend Kim and Norm Reeves Honda to anyone looking for a new car. Thanks again Kim More

Great! Roberto was there to help us right away, very friendly and helpful. He went to the storage to get the color of car we wanted even if he had to move 8 Roberto was there to help us right away, very friendly and helpful. He went to the storage to get the color of car we wanted even if he had to move 8 cars lol. Very good sales consultant! More

Superior Employee I am one of those people that didn't like going to buy a new car. I hate being swarmed by a flock of seagulls. Going to the dealership I had my mind s I am one of those people that didn't like going to buy a new car. I hate being swarmed by a flock of seagulls. Going to the dealership I had my mind set on a certified pre-owned Accord Sport. I had just finished visiting Buena Park Honda and they couldn't help me. As Darrell and I walked over to look at the cars I explained my situation. He showed me a 2015 for $20k and he said he had no problem putting me in that car but he could do me one better and put me into a new 2017 Accord Sport at 1.9% Honda Financing for only $1000 more. Being sceptical I told him my credit situation and how I was upside down on my current car He understood and educated me on my options. After our brief conversation I was sold on buying a new car. They paid off my old car and the payment and finance was exactly what I wanted. The process was streamless and I was a reborn car buyer not afraid to come to a car dealership (as long as it is Norm Reeves). Not only has Norm Reeves received a customer for life so did Darrell. I will be telling everyone about my experience and will be back next year to by my wife a new Civic. Norm Reeves... Don't loose this guy. He is an asset to your company. More

Winn Chew and Norm Reeves Honda Cerritos is the Best!! We had a really great experience working with Winn Chew, the internet sales manager, to find the car that we were looking for. She was very honest, fr We had a really great experience working with Winn Chew, the internet sales manager, to find the car that we were looking for. She was very honest, friendly, patience and helpful throughout the process. She's fluent in quite few different languages too, that's another plus point of her. She did give us different options and prices and made sure that we got the best price for the car. We're happy with our new car and would recommend Norm Reeves Honda Cerritos because of their remarkable choice of Hondas inventory with reasonable prices and great customer service that we got from Winn Chew. Thank you. More

Amazing My first car & I walked out with a new 2017 Honda Civic. Sam had so much patience with me and made the process extremely smooth My first car & I walked out with a new 2017 Honda Civic. Sam had so much patience with me and made the process extremely smooth More