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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,174 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,174 reviews

April 02, 2016

Joseph, Kim and Adil are the best! This is our family's second experience at Norm Reeves Honda and it ran just as smoothly as the first. About six months ago, (our first experience) we More

by jaimemorg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adil Khan, Joe Gutierrez
Apr 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first and second car-buying experience at Norm Reeves Honda Superstore Cerritos. Congratulations on your 2016 Civic! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Joseph, Kim and Adil provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 01, 2016

a great dealer lito bayas he help us to get car and he is so nice to us and a great dealer thumb up for him love you More

by ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Apr 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your outstanding review, Ronnie! I'm very happy to hear that Lito was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 01, 2016

First time Buyer with Little Knowledge Went in hoping to find a car within my budget. Luis Gomez went out of his way to help me find the perfect car for me plus providing a GREAT deal. For More

by Maria05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
Apr 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Luis went out of his way to help get you set up with the perfect new car for you. Thank you for your recommendations! Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 01, 2016

Bought a new car My experience with Lito Bayas was great. He offered me a wonderful car & gave me a great experience in being a car owner. I definitely recommend him i More

by gkampitak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Apr 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

We would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Lito was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 31, 2016

My New Civic I looked at several car dealers before landing at Norm Reeves Honda in Cerritos. I met Ramin Cano who showed me the new Civic. He was very helpful and More

by dgal2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Cano
Apr 01, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit simple and easy, and we believe that's how every car buying experience should be. Ramin is an asset to Norm Reeves Honda and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable service. Enjoy your new Civic! Be sure to like us on Facebook to catch the latest specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 29, 2016

Excellent and very satisfied Kan You, is a very helpful salesman. Bought a Toyota on March 24 I had so many questions and without hesitation he answer every question I had. I will More

by Jonathanrtlift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kan You
Mar 29, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for stopping by to leave this incredible review. Our staff prides itself on providing helpful and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Kan assisted you in such a detailed manner and was able to answer all your questions. Give us a call if you have any further questions and be sure to like us on Facebook to find amazing specials! Best Regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 29, 2016

Joseph Gutierrez was great help! Came in with a car in mind and came out with the car of my dreams, Joseph helped a lot! So good with customer service and made us feel like family! Hi More

by Maria Higuera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gutierrez
Mar 29, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us this review, Maria. We are very happy to hear that Joseph and our team could help get you set up with your dream car. If there is anything more we can do for you please feel free to come back and see Norm Reeves Honda any time! Take care. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 29, 2016

Sam Sultan Sam sultan, one of the best in the sale business if not the best. He was extremely nice and helpful, very patient all along, he asked me questions and More

by Cpss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sherwood , Sultan (Sam) Ahmad
Mar 29, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us. At Norm Reeves Honda Superstore Cerritos, we work very hard to provide each of our customers with a wonderful and hassle-free experience. I am happy Sam was able to exceed your expectations and was 100% helpful. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 28, 2016

Norm Reeves Honda of Cerritos Our experience was awesome. We bought the car that we were interested in. Roberto Artesia was an excellent salesman and was very knowledgeable about More

by NVasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in finance
Mar 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda CRV! Thank you for taking the time to write about your experience. It is magnificent to know that Robert was able to provide you with the knowledgeable service that Norm Reeves Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook followers. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 28, 2016

Great Customer Experience and Huge Selection! Came in to find out more information on the 2016 Honda Accord Sport and ended up leaving the dealership with the car. Christian Delgadillo made it qui More

by Juan Ayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Delgadillo
Mar 29, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Christian was able to meet your needs. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as quick and easy as possible for all of our customers. Enjoy your new 2016 Honda Accord Sport! We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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