North End Mazda

Service was quick and efficient. They explained that everything on what work being done. The only thing I would expect next time is that they could add window washer fluid. And make They explained that everything on what work being done. The only thing I would expect next time is that they could add window washer fluid. And make sure all fluid are topped off. More

Came in for a car that had, unfortunately, already sold by the time I had arrived. Nick was super helpful in getting my name on the next shipment of the same car later on in the month. There was a small co by the time I had arrived. Nick was super helpful in getting my name on the next shipment of the same car later on in the month. There was a small cosmetic issue with the vehicle on delivery but Nick, Mark, and Scott immediately addressed the issue for repair before I left the dealership. Genuine car lovers, here. Highly recommended and will be returning for our next family vehicle. More

CX-5 in for 20,000 miles service. The service staff were personable when setting-up the appointment and informative regarding the service performed. We waited for the car and the se The service staff were personable when setting-up the appointment and informative regarding the service performed. We waited for the car and the service was completed on time. The Parts Department had the touch-up paint we needed. And our Sales Rep, Bryan, answered a question we had about the Apple Play feature. A very successful visit. More

Easy to book - able to do online and got appointment date and time I wanted. Had to be serviced for fuel pump recall. Was in an out a little less time than they anticipated. Great service all the way around, and time I wanted. Had to be serviced for fuel pump recall. Was in an out a little less time than they anticipated. Great service all the way around, per usual. I always have my vehicle (CX-5) serviced at North End Mazda. More

Nick was overworked yet supportive and informative. Made buying a car at the last moment surprisingly easy. Collette was efficient, friendly, and she, too, made every effort to get me the car within Made buying a car at the last moment surprisingly easy. Collette was efficient, friendly, and she, too, made every effort to get me the car within 24 hours. I live 1.5 hours away. Nick drove the papers out by 5pm and the car was delivered by noon the next day. More

I made my appt online for what I thought was an oil change. It was actually for my recall (I needed both done). I called the service dept and asked to add on the oil change and was told I was all set change. It was actually for my recall (I needed both done). I called the service dept and asked to add on the oil change and was told I was all set. My email confirmation lists Seth as the advisor. When got there for these services I was told by the advisor that I was not in for an oil change and that my vehicle needed to have less than a 1/2 tank of gas (which was not relayed to me by Seth) so luckily I did have less than a 1/2 tank because I would have been very upset to have taken the day off for nothing. I just felt that this advisor didn't believe me an he said he found it hard to believe Seth would have not told me these things but I have the confirmation email from Seth updating my appt and he did not tell me about the less than 1/2 tank of gas. Other than that service was good. More

Friendly and helpful staff, 10K service done quickly, happy to be kept informed of vehicle status as well as the video showing my car's condition and what was checked. happy to be kept informed of vehicle status as well as the video showing my car's condition and what was checked. More

The staff like always was pleasant and accommodating. I prefer to wait while I have my oil change and it’s always quick and comfortable. I prefer to wait while I have my oil change and it’s always quick and comfortable. More

Car was in for fuel pump recall and was ready on time when I came to pick it up. when I came to pick it up. More

Courteous friendly reliable punctual informative helpful information positive encouraging understanding good leadership skills honest dress appropriately information positive encouraging understanding good leadership skills honest dress appropriately More