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North Park Toyota of San Antonio
San Antonio, TX
1,758 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,758 reviews
March 09, 2024
Awesome in and out in an hour thanks North Park Toyota see you soon JBG see you soon JBG More
by Jbgarcia1104
Helpful March 05, 2024
Always a great experience at North Park! Clint in the service center is always so helpful. Clint in the service center is always so helpful. More
by XR_01
February 28, 2024
Always have friendly and courteous service members. They explain everything professionally and take their time with you. We don't feel like we are being rushed in and out. They explain everything professionally and take their time with you. We don't feel like we are being rushed in and out. More
by Cristelda
Employees Worked With
Oscar Ramirez
January 01, 2024
When I contacted the dealer online, they said the price was $2000 more than what was indicated on cars.com. I had to go in to hold them to the price published online. The in-store experience was great. Th was $2000 more than what was indicated on cars.com. I had to go in to hold them to the price published online. The in-store experience was great. They were professional and easy to work with. More
by Jeanspieg
Employees Worked With
Other Employees :
Jose Perez did not honor the posted online price
December 12, 2023
Took my car in to just get a flat fixed, and it took three hours. I was there at 7:30 AM and did not leave till almost 1030. I had to go up to the service people and ask them “where is my car”?. The man three hours. I was there at 7:30 AM and did not leave till almost 1030. I had to go up to the service people and ask them “where is my car”?. The man got up and walked to another desk and found my paperwork among other paper work marked “WAITER” he said the man that was helping me left for the day, I’m like” and nobody bothered to even look at his paperwork”. If I hadn’t asked for my car, I would still be there. Worst service ever!!! Will never go back. More
by redeleon79
November 01, 2023
The dealer conducts a professional operation that inspires confidence and ease of mind to the buyer. The receptionist was attentive and connected me to the salesman with whom I had an appointment. inspires confidence and ease of mind to the buyer. The receptionist was attentive and connected me to the salesman with whom I had an appointment. The salesman was open and willing to make a deal with me. He was not upset when I disagreed with the dealer offer for my trade-in. In fact, he inquired as to my research derived asking price and ultimately accepted my requirement (after speaking with the manager). They also worked with me on the price as I also disagreed with their valuation. This will change in every instance but I ended up getting 4K more on my trade-in and 2K off the asking price. More
by armand90255
Employees Worked With
Kevin Zacarias
July 27, 2023
terrible customer service. dealt with Jeremy Rico sales rep trying to purchase a 2014 toyota camry se on7/26/2023. i was very interested in the car which had just come into thei dealt with Jeremy Rico sales rep trying to purchase a 2014 toyota camry se on7/26/2023. i was very interested in the car which had just come into their lot that day hadn't had the internal inpection yet. I told Jeremy I would be there today 7/27 with my mechanic and buy it if all checks out. he said ok it hadn't even gone through their inspection yet and wasn't on the lot. Called this am to let him know we were on our way and he said the car was sold! I was stunned! I communicated with the guy all day yesterday with 7 texts and many phone calls. The guy was awful about it and tried to pawn it off on someone else and stated he didn't sell it. He said what did i want him to do about it? he said this is how we do things here. He didn't say sorry even though i had asked him to contact me before anyone else expressed interest. What a joke. More
by vanmc43
Employees Worked With
Jeremy,Rico
June 07, 2023
It was a great experience! We did everything over the phone and by email! They delivered our new suv right to our home! Our sales rep Joseph Turner was awesome to work with an We did everything over the phone and by email! They delivered our new suv right to our home! Our sales rep Joseph Turner was awesome to work with and he did all the work for us!! More
by Mark
Employees Worked With
Joseph Turner
May 27, 2023
They had a car listed at MSRP that they didnt have in stock... Told me to put a deposit down for which I filled out the form for. Called me later to ask about my trade in and then told me that the car stock... Told me to put a deposit down for which I filled out the form for. Called me later to ask about my trade in and then told me that the car I was interested in they were marking up 10k... 25% over msrp they also told me they would have 2500+$ in dealer addons Tint/nitrogen filled tires/clear coat... that were not optional even though they werent even applied to the car yet. I wouldnt recommend them considering there are plenty of Toyota dealerships who dont price gouge over msrp. More
by eqarmy
