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North Penn Mazda

Colmar, PA

4.8
3,106 Reviews
Welcome to North Penn Mazda in Colmar, PA Serving your Philadelphia Mazda needs. We are your source for new and used cars in Colmar. If you're looking for a new Mazda, Certified Pre-Owned Vehicle, or a used car, truck, or SUV near Philadelphia, you'll find it here. Stop by or schedule a test drive online at your convenience. We offer discounts on a variety of services, be sure to check our site often for the current offers. Discover for yourself why Philadelphia Mazda drivers choose North Penn Mazda. We are your source for new and used cars in Colmar. Your Philadelphia Mazda Destination | New & Used Cars in Colmar Family-owned and operated since 1971, we are your source for new and used cars near Philadelphia! Whether it's help with service or parts, financing or a quote, we're here to make your car shopping experience pleasant and hassle-free. We are conveniently located on RT 309, just a short drive to Interstate 476 and Philadelphia. North Penn Mazda - Your Philadelphia Mazda authority | Benefits Program We've built customer loyalty through our excellent customer service skills, but also through offering our Benefits Program. As a member, our Philadelphia Mazda customers receive a variety of benefits: a hassle-free, full disclosure sales environment, complimentary car washes, shuttle service, and so much more. If you refer a new customer to us, and they purchase a new or pre-owned vehicle, you'll receive a check from us to say thank you. If you're a Philadelphia Mazda shopper, stop by today to find out more about North Penn Mazda's Benefits Program. North Penn Mazda your source for Philadelphia Mazda parts and service Our state of the art body shop can handle any type of repair that your vehicle needs. We will work with your insurance company to assist in resolving your claim for you. If you need one, we have a rental car service available so that while your vehicle is being repaired, you won't have to bring your life to a halt. Our expert service and parts teams will help keep your vehicle running as good as new. If you're looking for accessories to personalize your car, we've got what you need.
Contact Dealership

181 Bethlehem Pike

Colmar, PA

18915

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Showing 3,106 reviews

August 20, 2019

Great! Dan is the man! Really nice guy! And the finance guy Brent F., even nicer. The process was very smooth and my kid is very happy with her cx5. Would hi More

by HappyMazdaOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
August 16, 2019

Employee recognition. As always (and I do mean always - have bought at least 12 cars from this dealership) working with Joe DePhillipo is a pleasure. Surprised that his na More

by DELONGCATHY
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Celec
August 15, 2019

The people are great to be with and great to talked to Well all I can is that your staff that works there is amazing very very helpful and very concern I have been to a lot of dealers but your staff is a More

by REB8384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Celec
Aug 15, 2019 -

North Penn Mazda responded

Thanks for the awesome review! Glad to hear we made this one of your best experiences. Enjoy your new car. - Kyle Neith

August 15, 2019

Excellent First visit I took in my new car for its first visit and was terrific. Whole process was easy and great from drop off to pick up. The staff was nice and service a More

by RISSAPOO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your feedback with us. Customer satisfaction is our #1 goal and it appears that we achieved that with your first visit! We look forward to expanding the relationship in the years to come.

August 14, 2019

Always great Always a pleasure to work with North Penn Mazda Always treated like family. Quick efficient and friendly! Service is always on time And they was More

by MA.RIOTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fontaine
Aug 15, 2019 -

North Penn Mazda responded

You guys are the best! Thanks for being loyal North Penn Mazda customers. - Kyle & Amanda

August 14, 2019

First Mazda Bought my first Mazda here and the experience was all around wonderful! Quick, easy, and all for a great car! Would definitely recommend to a friend. More

by ALAVERGHETTADESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
Aug 15, 2019 -

North Penn Mazda responded

We are so glad to hear about your experience! We truly try to make this a great experience. Enjoy your 1st new Mazda! - Kyle Neith

August 13, 2019

Wouldn’t return for service Service team is not friendly and easily annoyed. Car was left and there 2 hours before someone started working on it. Called me for updates which was More

by KRISTA.SOBCZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caitlin Landis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

North Penn Mazda responded

Dear Ms. Sobczak, On behalf of North Penn Mazda, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Amanda Young Service Manager 267-956-1162

Aug 13, 2019 -

KRISTA.SOBCZAK responded

Experience buying the car was great, but had issues both times I was there for service.

Aug 13, 2019 -

North Penn Mazda responded

I apologize that you have had multiple issues with our service department. As I stated, I would like the opportunity to discuss this further with you. I look forward to hearing from you soon! Amanda Young Service Manager 267-956-1162

Aug 22, 2019 -

North Penn Mazda responded

Thank you for the candid feedback on your experience with my staff at North Penn Mazda. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. As discussed in our conversation, I have put the notes in your file for your next service visit and I look forward to seeing you in a few months!

Aug 22, 2019 -

KRISTA.SOBCZAK responded

Thank you

August 12, 2019

Outstanding Service Department My wife and I take our Mazdas to North Penn and the service has always been outstanding. Wil is an exceptional Service Rep at North Penn Mazda. More

by Bob & Doris D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil, Service Dept
Aug 22, 2019 -

North Penn Mazda responded

Thank you Mr and Mrs Deporter! We appreciate the feedback and I will be sure to pass this along to Wil. He is an asset to our team and we are so grateful to have him. We look forward to helping you in the years to come!

August 08, 2019

Headlight replacement I pulled right up to the dealership and Dan the salesman was already waiting for me before I came out of the car and directed me to service. After goi More

by Mike Errichetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forget the name of the man who I spoke with in service but he was wonderful
Aug 22, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us Mike! We appreciate the feedback and look forward to helping you in the future.

August 08, 2019

Yet another wonderful experience! Very friendly, caring, and knowledgeable staff. Service was done promptly and properly. Washed car is a nice adder. Snacks and drinks are great. Waiti More

by TomS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of their names, there was a young Black man who I dealt with mostly. What a great employee you have! Also closed out with a young blonde woman...very friendly, knowledgeable, and efficient.
Aug 22, 2019 -

North Penn Mazda responded

Thanks for making the 40 minute trip for the service on your Mazda! Wil Jones will be here next time you need service, so come see him! We appreciate your business, thank you again!

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