North Penn VW

Had my Atlas serviced for a recall. Process went without a hitch and the resulting video review completed by Kyle Doelp was terrific and concise. a hitch and the resulting video review completed by Kyle Doelp was terrific and concise. More

I don’t normally write reviews, but I wanted to give a huge shoutout to this dealership and especially Derek and Tim at North Penn Volkswagen! I unfortunately got rear ended on April 20th. 14k of damage, huge shoutout to this dealership and especially Derek and Tim at North Penn Volkswagen! I unfortunately got rear ended on April 20th. 14k of damage, they totaled out my Jeep. Being in the pandemic has been stressful enough. Buying a car during it? Even worse! They made the process MUCH easier than expected. And put me at ease. They were so helpful. I got to test drive a few vehicles (safely of course I was alone) and Derek assured me that there was no pressure and just wanted me to be happy with what I chose. Tim showed me a Tiguan that he was personally driving and I fell in love with it. They were able to get the process rolling for me even with the dealership being closed. Definitely interesting signing the paperwork to your new vehicle on the sidewalk of the dealership but I wouldn’t have it any other way. I got a CPO vehicle from them with only 12k on it. Very happy with my purchase! More

We recently purchased our second car from North Penn. Like the first time, the experience was very pleasant. I would definitely purchase again from North Penn. Like the first time, the experience was very pleasant. I would definitely purchase again from North Penn. More

They were friendly and thorough at the pickup. Everything was ready on time and the paperwork handoff was handled according to the new process times. was ready on time and the paperwork handoff was handled according to the new process times. More

Great and Easy Experience Online During Quarantine Had a great experience with Joe D (manager) and Jason H (finance) who were extremely helpful from the very first inquiry i made. Shawn the original s Had a great experience with Joe D (manager) and Jason H (finance) who were extremely helpful from the very first inquiry i made. Shawn the original salesperson helped me pick out a car online very easily and was very courteous before passing me to Joe to finalize the sale. The online process was incredible, I signed all the paperwork in minutes while at my house with Jason. Today, went to trade in my car and it took 15 minutes to sign a few papers and get on the road with the new car. Joe went above and beyond to help me set up the bluetooth and such, which was a big help. Overall an incredible and easy experience. Hopefully it stays this easy in the future More

Appointment drop-off/pick-up went smoothly and staff was friendly. They called to go over recommendations and prices prior to actually doing additonal add-ons. Also the video update from the tech was helpfu friendly. They called to go over recommendations and prices prior to actually doing additonal add-ons. Also the video update from the tech was helpful to show what they were doing. My car feels like it is running better since the visit and will keep getting it serviced at the manufacturers recommended intervals. More

It was a great transaction. No pressure to buy. Very accommodating considering the Covid-19 limitations. Great financing. Would definitely recommend this dealership if you are in the market. accommodating considering the Covid-19 limitations. Great financing. Would definitely recommend this dealership if you are in the market. More

Everyone we worked with was very nice and accommodating. We purchased our vehicle during COVID-19, and all staff wore masks and took every premeasure to ensure our safety. We love our new vehicle and wou We purchased our vehicle during COVID-19, and all staff wore masks and took every premeasure to ensure our safety. We love our new vehicle and would be happy to consider VW North Penn for our next vehicle. More

Honest and knowledgeable sales team! They went out of their way to ensure a safe/clean transaction during the covid pandemic. Picking up the car was quick and easy! their way to ensure a safe/clean transaction during the covid pandemic. Picking up the car was quick and easy! More

Quick and easy service appointment t for a recall on my Volkswagen Jetta - rental wS ready and process was smooth and friendly. Thank you very much Volkswagen Jetta - rental wS ready and process was smooth and friendly. Thank you very much More