North Penn VW

Making new car buying a snap North Penn VW suggested an upgrade to my 2017 GTI several times. The estimated value of my trade-in was presented along with the price of the new GTI North Penn VW suggested an upgrade to my 2017 GTI several times. The estimated value of my trade-in was presented along with the price of the new GTI with discounts. The deal was even better than original estimates. Greg Holland is one of the most capable and knowledgeable sales professionals I have ever dealt with. More

Far Superior Regardless of the dealership, I've previously had not the greatest experiences. When I visited North Penn VW for the second time, it was as near-perf Regardless of the dealership, I've previously had not the greatest experiences. When I visited North Penn VW for the second time, it was as near-perfect as the first time. Tracy helped me both times, and she's the type of person that you want representing your business, company and/or dealership. I'm not sure how anyone has that much pep and unending friendliness in the early morning, but she crushes customer service. Pro-level. More

Professional staff The staff at North Penn are real professionals. I have been buying cars for years here and would never consider anywhere else. Bill is sales and Jas The staff at North Penn are real professionals. I have been buying cars for years here and would never consider anywhere else. Bill is sales and Jason in finance are part of a great team NP has built. More

Pleasant, efficient. North Penn VW is nice to do business with. I always felt like I got a fair and professional assessment of repairs needed to my 2000 VW Eurovan. My u North Penn VW is nice to do business with. I always felt like I got a fair and professional assessment of repairs needed to my 2000 VW Eurovan. My usual contact at the front desk is Erin Trotter who is knowledgeable about auto maintenance and repairs, and explains things well. The waiting room is comfortable with TV, newspaper, coffee and bottled water. More

Poor! But George was helpful Horrible customer service! Ken is unprofessional. Service manager was the only person, including the receptionist that was professional and helpful. Horrible customer service! Ken is unprofessional. Service manager was the only person, including the receptionist that was professional and helpful. I will NEVER go back again! More

Amazing Experience Everyone at VW was extremely friendly and helpful. Tim was exceptional- he went above and beyond to make sure everything went as smoothly as possible. Everyone at VW was extremely friendly and helpful. Tim was exceptional- he went above and beyond to make sure everything went as smoothly as possible. He was fantastic and patient while my toddler was running around the showroom and he really took the time to make sure everything was perfect for my new car. He even gave my son his own dummy VW key which we now can’t go anywhere without! Overall, the best experience I’ve ever had at any dealership! More

Excellent experience Our buying experience was exemplary at North Penn thanks to Tim N. Tim made the buying experience hassle free and eliminated any confusion or stress f Our buying experience was exemplary at North Penn thanks to Tim N. Tim made the buying experience hassle free and eliminated any confusion or stress from the process you would experience when buying a car. It was a phenomenal experience and would recommend North Penn VW to friends & family. More

Excellent experience from start to finish! We had a very pleasant experience. The staff is top notch and we were happy to have such a smooth transaction as usual. We will continue to use this d We had a very pleasant experience. The staff is top notch and we were happy to have such a smooth transaction as usual. We will continue to use this dealership in the future. Thank you. More

Another excellent service experience at North Penn VW I have two VWs, and I’ve been servicing them both at North Penn VW for the past several years. I always have a great experience there. The staff is fr I have two VWs, and I’ve been servicing them both at North Penn VW for the past several years. I always have a great experience there. The staff is friendly and professional. They’re great at listening, they provide up front estimates and explain all work ahead of time, and they take time to answer any questions or concerns I have. They also have a waiting room that’s very convenient for me to work there while I wait for service, and they have a free shuttle and on-site rental cars for times when I can’t wait in person. More

Great Customer Service Joe D and entire team were very helpful through entire process. Joe answered any questions I had very promptly. He was able to assist me with multiple Joe D and entire team were very helpful through entire process. Joe answered any questions I had very promptly. He was able to assist me with multiple options, from buying to leasing, to see what worked best for me. More