North Penn VW

Rear brakes & 2 rear tires replaced. I brought vehicle in for scheduled repairs which were completed correctly & work was done in a timely fashion. All other areas of service needed we're I brought vehicle in for scheduled repairs which were completed correctly & work was done in a timely fashion. All other areas of service needed we're brought to my attention as well. And all prices were correct as quoted. More

Great People. Great Experience. This dealership impresses from the moment you enter the door to the second you walk out. The salesmen are all kind, courteous, and helpful. From the o This dealership impresses from the moment you enter the door to the second you walk out. The salesmen are all kind, courteous, and helpful. From the owner, down to the financial office, and in between, everyone creates a warm and welcoming atmosphere. I walked away feeling like I was treated fairly and provided with a great a deal. I will absolutely consider this dealership for my next car. More

Happy each time The service people are friendly, and theyvtake the time to let you know what is going on with your car; what has to be replaced, and what to keep and The service people are friendly, and theyvtake the time to let you know what is going on with your car; what has to be replaced, and what to keep and eye on. More

Oil Change and Battery Replacement Friendly and professional staff and quick service. In addition, waiting lounge is cozy and very good with free water and coffee. And, I thank them for Friendly and professional staff and quick service. In addition, waiting lounge is cozy and very good with free water and coffee. And, I thank them for their after-service check-in text. More

Customer for Life In the past 20 years I've purchased 12 cars from various dealers including Acura, GM/Pontiac, Ford, Mazda, Honda, Mercedes, and Nissan . This is my f In the past 20 years I've purchased 12 cars from various dealers including Acura, GM/Pontiac, Ford, Mazda, Honda, Mercedes, and Nissan . This is my first VW car/SUV (Tiguan SEL Premium R-Line), and my first purchase (with many more to come) at North Penn. I dealt with Tim Notarianni who was highly recommended by many of my colleagues. As I found out, they all deal exclusively with him for many reasons. He is extremely knowledgeable. Tim is a "car guy" who truly knows every aspect of the cars he sells. He is organized, efficient, and honest. He is definitely NOT your typical pushy salesman. As I told Tim, he's gained a customer for life. I would highly recommend him to anyone interested in purchasing a VW. When it came to the financial part of the transaction, I dealt with Jason Hartman. He was also incredibly efficient, organized, and a pleasure to deal with. Jason is honest. He did not attempt to push any unnecessary packages (such as maintenance, extended warranties, pain protection, etc). I was in and out of his office in a very short amount of time. Finally, I will mention John Balassis who handles online sales. John set up my meeting with Tim. He made sure I was taken care of. Also, a very nice guy. North Penn is a small dealership which goes the extra mile for its customers. The fact that they have such incredible staff clearly proves they know what they're doing. Most of the staff has been with the dealership for many years. There is no constant churn, as in most large dealerships. My son is about to start driving, I will be back at the dealership within a couple years. As soon as my lease is over, I will switch to VW (from Mercedes) too. Well Done!!!! Highly recommend to everyone. More

Keep Coming Back I/we have purchased 4 cars from NorthPenn VW. Awesome is all I need to say. Thanks Again to the entire team for another excellent experience. I/we have purchased 4 cars from NorthPenn VW. Awesome is all I need to say. Thanks Again to the entire team for another excellent experience. More

Friendly, knowledgeable salesman Found this car, a 2004 VW Beetle on another web-site. Contacted the dealer and expressed my doubts about the vehicle. 15 year old vehicle with only Found this car, a 2004 VW Beetle on another web-site. Contacted the dealer and expressed my doubts about the vehicle. 15 year old vehicle with only 38,000 miles and pictures show it looking like it just came out of the showroom. On visiting the dealer the car was everything as shown. Sales man was very helpful and knowledgeable about the vehicle despite knowing it wasn't going to be a big sale. More

The service department was very responsive. I had an emergency repair need. Drove to the dealership. They worked me into their schedule and had me back on the road in less than 2 hours. Aweso I had an emergency repair need. Drove to the dealership. They worked me into their schedule and had me back on the road in less than 2 hours. Awesome! More

Excellent customer service VW North Penn is an excellent place for car service, they have an awesome customer service and the service manager is very responsive and helpful. Str VW North Penn is an excellent place for car service, they have an awesome customer service and the service manager is very responsive and helpful. Strongly recommend More

2019 Inspection Had annual inspection performed plus oil change and new battery installed. Service was excellent, performed on time and I was kept informed. No surpri Had annual inspection performed plus oil change and new battery installed. Service was excellent, performed on time and I was kept informed. No surprises. I was able to be shuttled to and from home so didn't have to get anyone else to drive me or have to rent a car. I really liked the video they sent me of the actual inspection. More