North Penn VW

Awesome Prompt and efficient service. The service advisors were quit helpful and kept me informed auto progress. All in all an awesome experience.. I would gl Prompt and efficient service. The service advisors were quit helpful and kept me informed auto progress. All in all an awesome experience.. I would gladly recommend them. More

Excellent as always Customer service e is excellent friendly prompt and professional - sales staff Joe are knowledgeable and professional. There was not one question I ha Customer service e is excellent friendly prompt and professional - sales staff Joe are knowledgeable and professional. There was not one question I had that he cannot answer More

New Vehicle Purchase Excellent from start to finish. Antonio was informative, provided different financing options and readily answered all of my questions. He was flexi Excellent from start to finish. Antonio was informative, provided different financing options and readily answered all of my questions. He was flexible and understanding when delivery of the car needed to be delayed. This was the 3rd vehicle purchased at NP VW. More

Concern quickly addressed I had a light come on and they had me come right over, fixed me up temporarily and made an appointment a couple days for repair, maintenance and inspe I had a light come on and they had me come right over, fixed me up temporarily and made an appointment a couple days for repair, maintenance and inspection. Very helpful and went out of their way to accommodate me. More

Very knowledgeable about their product I have purchased a few cars over the years from a lot of different dealerships. I have to say this was one of my best experiences. My representative T I have purchased a few cars over the years from a lot of different dealerships. I have to say this was one of my best experiences. My representative Tim, is on his game. And knows the products he represents inside and out. His extra knowledge and experience in the industry made me very comfortable with my decision. I then was passed along to Jason in the finance department. Jason was very efficient and prepairedmaking the process go smoothly. More

Helpful and Courteous as Always Whenever your vehicle needs unexpected work, it's always frustrating. Everyone here is understanding and works with you to ensure that a frustrating d Whenever your vehicle needs unexpected work, it's always frustrating. Everyone here is understanding and works with you to ensure that a frustrating day at best doesn't turn into a horrible day. From the simplest of problems to the biggest, they treat every customer like the customer is their only one at that point in time. They provide updates when needed and will answer questions you have about the service. More

Accommodating and Professional experience. Tracy, Ken and Shannon were all very helpful when I brought my GTI in with a coolant issue. I had no appointment, but they still took a look at it an Tracy, Ken and Shannon were all very helpful when I brought my GTI in with a coolant issue. I had no appointment, but they still took a look at it and put me into a loaner that same day. They also had the work done in the same week even though they are a very busy shop. The folks down at the body shop where the loaners are were also a pleasure to work with. Would highly recommend this service center to anyone. More

Easy and Direct We went to quite a few dealers in search of our new VW. Greg was super helpful right from the beginning. There was no back and forth or typical dealer We went to quite a few dealers in search of our new VW. Greg was super helpful right from the beginning. There was no back and forth or typical dealer tactics involved. They were both very knowledgeable and easy to work with. I would highly recommend North Penn VW for your next purchase. We ended up with exactly what we wanted! More

2019 inspection & service My annual visit for oil/filter/tire rotation & PA inspections was complicated by an unexpected snowfall! The service was first-rate (as usual), but my My annual visit for oil/filter/tire rotation & PA inspections was complicated by an unexpected snowfall! The service was first-rate (as usual), but my car spent a second night at North Penn VW because roads were a mess - 250 collisions in Montgomery County! Overall, just great service by nice people under adverse conditions. More

Excellent I had a oil change and windshield wipers replaced and Erin Trotter was extremely professional and gave excellent customer service as always. My experi I had a oil change and windshield wipers replaced and Erin Trotter was extremely professional and gave excellent customer service as always. My experience was Excellent. More