North Penn VW

Team Review The Service team was very clear on the repairs needed and communicated well with me. Really liked the live video walkthrough with the service tech The Service team was very clear on the repairs needed and communicated well with me. Really liked the live video walkthrough with the service tech More

Great experience Tim made buying a car a very relaxed experience. He was very low pressure, answered all our questions, and took the time to go over all the cars equi Tim made buying a car a very relaxed experience. He was very low pressure, answered all our questions, and took the time to go over all the cars equipment. Jason in the finance office was also easy to work with, he reviewed all the paper work and quickly made changes to the finance options for us. This was the easiest car buying experience we have had in years. More

North penn volkswagen has the best customer service Every time I bring my car in, they are so kind! I always feel that my car is in good hands and would never take it anywhere else. It’s easy to make an Every time I bring my car in, they are so kind! I always feel that my car is in good hands and would never take it anywhere else. It’s easy to make an appointment and they keep you informed and answers all of your questions. More

Excellent quick service I recently leased a 2019 Jetta and I was working with Tim Notarianni and he was helpful but not pushy which I really appreciated! He was friendly and I recently leased a 2019 Jetta and I was working with Tim Notarianni and he was helpful but not pushy which I really appreciated! He was friendly and answered all my questions, and helped me really figure the car out! I also worked with Jason H who was helpful in answering all my questions about the optional add on warranties and protections! I left with a car I loved, the monthly payment I wanted, and an understanding and ability to operate the car with ease! I would definitely recommend this dealership to anyone looking to buy, lease, or sell their car, especially Tim and Jason! More

Excellent service Went for routine maintenance service appointment and was taken early and all work was completed promptly and expertly, no complications and no unexpec Went for routine maintenance service appointment and was taken early and all work was completed promptly and expertly, no complications and no unexpected surprises. Well run and organized service department and dealership. More

Top notch dealer. Very clean and organized dealership. They are top notch when it comes to service and sales. Very professional and knowledgeable staff. Fair prices a Very clean and organized dealership. They are top notch when it comes to service and sales. Very professional and knowledgeable staff. Fair prices and quick service. Would highly recommend them. More

Very helpful sales team We just purchased an Atlas from North Penn VW. We worked w/ Joe Dephilipo to find exactly what we wanted and the team went quite out of their way to We just purchased an Atlas from North Penn VW. We worked w/ Joe Dephilipo to find exactly what we wanted and the team went quite out of their way to get the exact vehicle we were looking for. The trim we were looking for was almost sold out in all local dealerships, so they went as far as north of Manhattan to bring us our new Atlas. On top of that, we wanted a special customization (installing side-steps) to assist my children and parents to be able to get in and out with ease. Unfortunately the shop was closed and they couldn't get the installation done on the same day. Joe actually drove out to my office to pickup the vehicle, get it installed, and brought it back. If that isn't customer service, I don't know what is. I would highly recommend working w/ the North Penn team. More

Smooth and enjoyable! We worked with Greg and he was top notch! Greg was very personable and attentive! We couldn’t have been more pleased with our experience! We worked with Greg and he was top notch! Greg was very personable and attentive! We couldn’t have been more pleased with our experience! More

Thorough and Expeditious Went to Express Service for 30k check. Was told costs upfront and estimate on time; both were accurate. They asked if I'd like to save a trip and have Went to Express Service for 30k check. Was told costs upfront and estimate on time; both were accurate. They asked if I'd like to save a trip and have State Inspection/Emissions done while I was there as well. I took them up on the offer and once again I was pleased with the service and expeditiosness. More

Great service So professional - from check in to check out. Loved receiving the video from the technician summarizing his entire assessment of the car. While I wa So professional - from check in to check out. Loved receiving the video from the technician summarizing his entire assessment of the car. While I waited I had the chance to talk with sales about a potential new car for my husband. More