North Penn VW

Quick service, friendly, helpful , Went to look at a specific used car. Drove it, they put it up on a lift for us to inspect, bought it, financed it through them and drove it home in , Went to look at a specific used car. Drove it, they put it up on a lift for us to inspect, bought it, financed it through them and drove it home in only a couple hours. Worked with Bill/salesman and Jason/financing - both very helpful. More

GTI purchase I drove my family from Dover, De to Colmar, Pa which took apron. 2+ hours. I am glad I did the staff at the dealership was professional and courteous. I drove my family from Dover, De to Colmar, Pa which took apron. 2+ hours. I am glad I did the staff at the dealership was professional and courteous. Joe D. sold me my GTI and was knowledgable and took his time and answering my questions. Jason H. explained the extended warranty and contract with us and was friendly. I would recommend this dealership and will purchase from them again. There wasn't any pressure and I felt that I received a good deal..... More

Plenty of Help - No Pressure We pretty much knew the car we wanted before we went to the dealer and Brendan respected that. He took the role of facilitator, answered all of our qu We pretty much knew the car we wanted before we went to the dealer and Brendan respected that. He took the role of facilitator, answered all of our questions, and presented the best options for acquiring the vehicle. He tracked down a discount from my employer that I didn’t even know about and applied it to the deal. The finance portion of the deal was handled by Jason and it was painless. He quickly walked us through signing all the forms, explaining the meaning of each. This is our second vehicle from North Penn VW and we plan on going back again in the future. More

Very Responsive and Professional Contacted Shawn Shaffer about used Jetta's in stock. He responded quickly and provided us with a list of vehicles that met our needs. Bill Kurz gree Contacted Shawn Shaffer about used Jetta's in stock. He responded quickly and provided us with a list of vehicles that met our needs. Bill Kurz greeted us upon arrival and showed us three potential Jetta's and helped us pick the correct one for our needs. More

Best VW in the Area! I bought my VW Atlas at North Penn VW last week. I don't usually take the time to post reviews but given the great car buying experience I felt compe I bought my VW Atlas at North Penn VW last week. I don't usually take the time to post reviews but given the great car buying experience I felt compelled to do so. I was initially planning on using a dealership closer to my house out of convenience but I'm glad I didn't. Shawn and John responded to my emails immediately which is what got me in the door in the first place. If it were not for their initial interaction, I would likely still be driving my old car (as I initially was not planning to look for another few weeks at the earliest). Tim greeted us when we arrived and was very thorough highlighting all the features during the test drive and did an awesome job walking me through everything once again when I bought the car. Since then he has followed up a couple times to make sure everything was going well and to check to see if I had any additional questions after driving it for a few days. In the finance department, Jason H walked me through all the paperwork, doing a great job explaining all my options in detail and presenting the value of each option without making me feel pressured. If you're considering buying a Volkswagen (or any other car), then North Penn VW is well worth the drive even if you have a dealership closer to your house. More

Great experience! This team made miracles happen for me yesterday!! They were so friendly and had everything ready for me when I arrived! I drove over an hour just to g This team made miracles happen for me yesterday!! They were so friendly and had everything ready for me when I arrived! I drove over an hour just to get there and wouldn’t have purchased from any other dealer! This was the third VW dealership that I met with and North Penn gave me the best deal around! More

No Hassel Purchase We've been servicing our cars here for a while (Ken is great) and find the experience to be very pleasant. We decided to purchase a new car and knew We've been servicing our cars here for a while (Ken is great) and find the experience to be very pleasant. We decided to purchase a new car and knew what we wanted, Joe was very helpful, no pressure and explained the differences between the models we were interested in - very knowledgeable. The purchase was very simple, Jason walked us through and shared the different extended coverage options, again no pressure. Even better, Jeff walked in and announced a price cut which saved us even more. I would recommend them if you're interested in a VW. More

2016 VW Jetta Both Matt and Jason were extremely kind and helpful with my first experience purchasing a car. They answered all questions that I had, and provided ho Both Matt and Jason were extremely kind and helpful with my first experience purchasing a car. They answered all questions that I had, and provided honesty throughout the entire process. Great service all around! More

Wonderful experience We had a very pleasant experience purchasing our new GTI. Greg was very patient and spent as much time as we needed explaining the car's features. S We had a very pleasant experience purchasing our new GTI. Greg was very patient and spent as much time as we needed explaining the car's features. Shawn was very helpful in making it all happen. And Jason was great with all the paperwork. All in all it was a professionally done deal. I would recommend this dealership over others in the area. More

Last Sale of the Year! Someone has to be the last customer of the year…and that was I. As the lights were slowly dimming in the showroom and the snow fall earlier in the da Someone has to be the last customer of the year…and that was I. As the lights were slowly dimming in the showroom and the snow fall earlier in the day barely melted and the deep freeze set in, Brendan Magarity delivered our car with great patience and answered every question with a smile. This particular vehicle purchased was not yet fully released and as a result very scarce. Tough week to acquire a car across the Northeast as temps are in the single digits and the Holiday rush is on. I am grateful to Fred Shelp and Jeff Applegate at North Penn for their efforts in securing the model we were shopping for to give us that perfect-fit. Our closing and finance experience was once again a breeze made possible by Jason. He answered all of our questions and provided us with various options. We have been purchasing vehicles for our family at North Penn Imports since 2002. Always professional, trustworthy and kind… We always have a great feeling once our minds are made up and we say good night to the team at North Penn VW/Mazda. You can’t go wrong--- Marco Z. Upper Gwynedd, Pa More