North Penn VW

No hassle We stopped in for our second lease on a Jetta and it was a real fast and simple process. No hassle and everything went smoothly. We stopped in for our second lease on a Jetta and it was a real fast and simple process. No hassle and everything went smoothly. More

Extremely helpful and friendly This is the second time I have purchased a car from Tim at North Penn VW and both times he was extremely pleasant to work with. He's super cheery and This is the second time I have purchased a car from Tim at North Penn VW and both times he was extremely pleasant to work with. He's super cheery and it feels more like he is your friend than your salesman. Jason was also great to work with and super friendly. Everyone at this dealership is helpful and not pushy at all because we all know how nerve-wracking it can be to purchase a car. They both made my experience stress free and relaxing. I will never go anywhere else to purchase a car. Oh, and I went to a lot of dealers that day who's cars were dirty and gross, but when I went to North Penn, every single car I test drove was immaculate. You can tell that they definitely take pride in what they do. More

Best car buying experience I ever had! I never had an easier, worry-free experience buying a car. No pressure. No nonsense. Shawn, Tim, and Jason did a phenomenal job and I wouldn't hesi I never had an easier, worry-free experience buying a car. No pressure. No nonsense. Shawn, Tim, and Jason did a phenomenal job and I wouldn't hesitate going back to them in the future. They all went above and beyond my expectations and I will recommend them to anyone shopping for a car. More

Turn in of TDI went smoothly We turned in our TDI sport wagon and were able to get a good deal on another used sport wagon. All in all the process was smooth and painless. We turned in our TDI sport wagon and were able to get a good deal on another used sport wagon. All in all the process was smooth and painless. More

Above and Beyond Sales people are well trained on the vehicles they sell. They are very professional, friendly and courteous. They are very patient with the major ques Sales people are well trained on the vehicles they sell. They are very professional, friendly and courteous. They are very patient with the major question askers like me. The dealership is timely with the delivery of your new car in addition to being readily available for emergency service and standard service for your vehicle. The sales area and waiting area and restrooms are extremely well taken care of. All in all dealing with North Penn VW has been a very positive experience. More

Leasing my first car was such a great experience here! Brendan, my sales person, is younger and around my age (mid 20s). I felt no pressure to commit to my car, but he was knowledgeable, courteous, and did Brendan, my sales person, is younger and around my age (mid 20s). I felt no pressure to commit to my car, but he was knowledgeable, courteous, and did not try to mess around when negotiating my car deal. The finance manager, Jason, was so helpful, and I enjoyed working with both of them so much. Happy with my Volkswagen Jetta lease, and will definitely consider getting another car from them again! More

Easy to deal with, very trustworthy, no nonsense Just leased 2nd Passat, I thought since the first experience 3 years ago went so well, surely things would change for the worse. But once again, great Just leased 2nd Passat, I thought since the first experience 3 years ago went so well, surely things would change for the worse. But once again, great experience with sales and finance. Matt Treichel is so knowledgable and passionate about his job. He pays great attention to the needs of my family and makes the experience effortless. Jason in finance presents "peace of mind" options without any pressure. More

Satisfied Tepeat Customer North Penn VW is an outstanding dealership. The customer service, friendliness, and overall professionalism is the reason why we came back!! Bill Ku North Penn VW is an outstanding dealership. The customer service, friendliness, and overall professionalism is the reason why we came back!! Bill Kurz is awesome to work with. His knowledge and friendly demeanor is a plus. More

pleasant and good transaction We stopped here on our way to another dealership and ended up buying here. The salesman, Joe D. was attentive, thorough and a pleasure to deal with. We stopped here on our way to another dealership and ended up buying here. The salesman, Joe D. was attentive, thorough and a pleasure to deal with. He was very knowledgeable and did not pressure us at all. I am very pleased with the car--I love it. Thanks very much! More

Very pleasant car buying experience I found the exact stock car I wanted from their website, and sent an inquiry with my specific questions about the pricing. Need to mention one thing h I found the exact stock car I wanted from their website, and sent an inquiry with my specific questions about the pricing. Need to mention one thing here, their website is one of the few that allows you not to leave a phone number. John Balassis replied to my inquiry with specific answers to my questions shortly. The answer contained all the information I required to make a decision. I had a lower offer from a different dealership, and John was able to counter offer a competitive price without any hassle. After considering all the offers, I've decided to go with North Penn even though their offer was not the lowest. I felt they had been straight forward with me since the very beginning and I like that a lot. I was greeted by Joe Dephilipo warmly at the dealership. He showed me the car and helped set up a test drive. All the functions were explained to me in detail. All of this happened while they were preparing the paperwork, which saved a lot of time for me. Jason Hartman is the money guy, and we went through all the details. He also recommended some extended warranty, tire and rim protection, VW care, etc based on my use case. No pressure felt throughout the process. I decided to buy VW care only after discussing everything with Jason. Overall, it was a very very pleasant experience with North Penn VW. Special thanks to John B, Joe D and Jason H. More