North Penn VW - Service Center

Friendly timely professional service. Walked in without an appointment. Service lady fit me in right away. Greg Holland was very helpful in showing me the new Tiguan while I waited. Walked in without an appointment. Service lady fit me in right away. Greg Holland was very helpful in showing me the new Tiguan while I waited. More

A very fne 20K regular service appointment, e.g. oil change, Staff was helpful, descriptive and professional. prompt and courteous staff; experience overall quite positive. Waiting area comfortable and free cof Staff was helpful, descriptive and professional. prompt and courteous staff; experience overall quite positive. Waiting area comfortable and free coffee service. Good communications and reminders about service appointment. Friendly staff. More

Thorough & Fair! I’m relatively new to the area @ when my 2013 Passat developed new problems, I had it towed to North Penn for proximity. Lucky for me, they have a gre I’m relatively new to the area @ when my 2013 Passat developed new problems, I had it towed to North Penn for proximity. Lucky for me, they have a great service team and I’m happy to recommend them for Montgomery Country. If you’re in The Main Line area, Ardmore VW is terrific. Consistent good service and they listen to you too. More

Best dealer I really love to take my cars to this dealer because the service is awesome and they repair your car pretty well. My team there are: Ken in service de I really love to take my cars to this dealer because the service is awesome and they repair your car pretty well. My team there are: Ken in service department, he gives good advice and great service and Alan fix my car pretty wel all time. and seller department is good too. More

CPO Issues I bought a 2014 Jetta TDI which shook on the highway on the drive home after buying it. Service at first would not give an appt. for 2 weeks but after I bought a 2014 Jetta TDI which shook on the highway on the drive home after buying it. Service at first would not give an appt. for 2 weeks but after enough arguing have one for a few days later. All in all quality service, moreso disappointing they would sell a CPO car that was not in like new condition More

Great service and thorough I received a video of what needed to be done to fix my Jetta and it was done in a timely manner. Everyone was professional and it was a good experienc I received a video of what needed to be done to fix my Jetta and it was done in a timely manner. Everyone was professional and it was a good experience. More

Super friendly staff Have been taking my car there for years. Only ever had 1 small issue and was quickly looked into and resolved quickly. Like that my car gets washed be Have been taking my car there for years. Only ever had 1 small issue and was quickly looked into and resolved quickly. Like that my car gets washed before I get it back. And when I pay for interior detailing the car is like brand new. More

The best customer service around the North Penn area I bought my car in 2014 and I bring it back for servicing at North Penn Imports. Their customer service reps are the best especially Erin. She is very I bought my car in 2014 and I bring it back for servicing at North Penn Imports. Their customer service reps are the best especially Erin. She is very knowledgeable & friendly. She helps answering questions on the phone & in person. I don’t mind waiting for my car because they always keep me updated on what’s going on with my car. I recommend North Penn Imports to any one I know that is searching for a car. They are the best. More

GREAT SERVICE A no nonsense approach to service and in my six years of dealing with North Penn there hasn't been any hassles with regard to the repairs that were ne A no nonsense approach to service and in my six years of dealing with North Penn there hasn't been any hassles with regard to the repairs that were needed. Hope this continues!!! More

Professional employees North Penn VW is a very good dealership in my opinion. Every person in every job role i have had contact with has treated me excellent. The people wo North Penn VW is a very good dealership in my opinion. Every person in every job role i have had contact with has treated me excellent. The people working here are experts . The employees seem happy and are in sync with each other. I had a stress free purchase of my VW Atlas. There were no tricks and no push to buy extras but they are available. I honestly have recommended this dealership to friends and family. I have purchased parts and the same positive results resulted. I lost my registration card and it was replaced gratis as a courtesy. Last week the body shop replaced my windshield and provided a rental from the in house car rental. Every bodyshop/rental interaction was easy as well. I have worked at car dealership and bodyshops and had my own business for years and this is a quality business. Thank you Mike Kelly More