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North Penn VW - Service Center

Colmar, PA

4.7
1,742 Reviews

1,742 Reviews of North Penn VW - Service Center

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February 06, 2023

Proactively requesting service. Efficient and knowledgeable. Overall a great experience. I have no issue recommending the dealership to friends and family. More

by LTHECKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Treichel
February 06, 2023

We had engine coolant leak on our VW Atlas. We were down to one car ; so need urgent repair. They were able to find a time slot in short notice and arranged a loaner car for us. Work were down More

by walleye981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

North Penn VW responded

Thanks for the great feedback on our team! We're glad to have assisted you with convenience!

February 06, 2023

Every part of my experience with NPVW Service has been exemplary, I never feel like I'm being bamboozled and can trust their advice and direction about our vehicle. The service manger Jesse is amazing. More

by tpendergraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Very helpful. Courteous and friendly My car was ready fast They answered all the questions I had with no problem More

by JOGUI9250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Good people to deal with they just need to give me a great deal on my next lease More

by PERCOLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Balassis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shaffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Notoriani +5, Derek Fitchett, Jeff Applegate, Jason Hartman, Ken Piccari
February 03, 2023

This past week was a bit of a crazy one. I had scheduled my state inspections prior to this week. 3 days before the inspections i had a nail in my tire at the end of the work day and they More

by HABSFANINPHILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin, Avery, and shuttle driver Steve
February 03, 2023

Prompt courtesy professional treatment for the last four years can't be happier We'll be investigating Ev soon More

by CHTH1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

North Penn VW always provides Outstanding Service. Everyone there is incredibly friendly and helpful. It’s the only place I trust for VW services. More

by BENR2502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fitchett, Jeff Applegate, Jason Hartman, Ken Piccari
February 02, 2023

This dealership is very accommodating and the staff is very professional. I appreciate that you got me in immediately when I had an emergency. Thank you. More

by Lahub.53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

My vehicle seems to be running very well and no squeezing noise from the front brakes. The transmission is working well, and tries very gripping. Thank you to the team for a great job! More

by DMDONATELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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