1,742 Reviews of North Penn VW - Service Center
Proactively requesting service. Efficient and knowledgeable. Overall a great experience. I have no issue recommending the dealership to friends and family. Efficient and knowledgeable. Overall a great experience. I have no issue recommending the dealership to friends and family. More
We had engine coolant leak on our VW Atlas. We were down to one car ; so need urgent repair. They were able to find a time slot in short notice and arranged a loaner car for us. Work were down We were down to one car ; so need urgent repair. They were able to find a time slot in short notice and arranged a loaner car for us. Work were down in a few days. thank you! We will definitely use them for future maintenance and repair for our VW More
Every part of my experience with NPVW Service has been exemplary, I never feel like I'm being bamboozled and can trust their advice and direction about our vehicle. The service manger Jesse is amazing. exemplary, I never feel like I'm being bamboozled and can trust their advice and direction about our vehicle. The service manger Jesse is amazing. He goes above and beyond in every way and it feels like they truly care about your vehicle and trying to save you money whenever they can. I can't say enough good things about NPVW. More
Very helpful. Courteous and friendly My car was ready fast They answered all the questions I had with no problem Courteous and friendly My car was ready fast They answered all the questions I had with no problem More
Good people to deal with they just need to give me a great deal on my next lease great deal on my next lease More
This past week was a bit of a crazy one. I had scheduled my state inspections prior to this week. 3 days before the inspections i had a nail in my tire at the end of the work day and they I had scheduled my state inspections prior to this week. 3 days before the inspections i had a nail in my tire at the end of the work day and they luckily had one service tech that stayed to replace the tire under warranty. Then they handled my inspections which i passed all, but they recommended several things that could use some maintenance via video. I had my rear brakes done and in a timely manner. The day after passing my inspections my check engine light came on and they were able to cut me in the schedule the next day. My evap system needed a new part which they replaced that day. I want to say i was very impressed with the service team this week. Jesse, Erin Avery and my shuttle driver(Steve i think) could not have done a better job in handling my service needs this past crazy week. This is why i have been with North Penn VW since 2009. More
Prompt courtesy professional treatment for the last four years can't be happier We'll be investigating Ev soon years can't be happier We'll be investigating Ev soon More
North Penn VW always provides Outstanding Service. Everyone there is incredibly friendly and helpful. It’s the only place I trust for VW services. Everyone there is incredibly friendly and helpful. It’s the only place I trust for VW services. More
This dealership is very accommodating and the staff is very professional. I appreciate that you got me in immediately when I had an emergency. Thank you. very professional. I appreciate that you got me in immediately when I had an emergency. Thank you. More
My vehicle seems to be running very well and no squeezing noise from the front brakes. The transmission is working well, and tries very gripping. Thank you to the team for a great job! noise from the front brakes. The transmission is working well, and tries very gripping. Thank you to the team for a great job! More