Northside Lexus

Always a pleasure and amazing experience working with Clayton in finance and Josh Keough in sales. We will forever be proud Lexus owners! Clayton in finance and Josh Keough in sales. We will forever be proud Lexus owners! More

Overall, I had a great experience at Northside Lexus—especially thanks to Mr. Hector, who made the process feel smooth, exciting and stress-free. He was kind, attentive, and had everything ready f Lexus—especially thanks to Mr. Hector, who made the process feel smooth, exciting and stress-free. He was kind, attentive, and had everything ready for me when I arrived, including the car I was interested in test driving. He walked me through the sale with transparency and care, which I really appreciated. My only concern was with Mr. Marcus in the finance department. He didn’t greet me warmly, repeatedly mispronounced my name—even while confirming it with my credit union—and didn’t take the time to ask how it should be said. It felt a bit impersonal, especially during an exciting moment. That said, I understand we all have off days, and I’d like to extend grace and assume he was focused more on the paperwork than the customer experience. Thanks to Mr. Hector, my excitement stayed intact, and I still left feeling good about my purchase. I would absolutely recommend this dealership overall—just hope they continue to prioritize the human side of customer service across the board. More

Excellent Dealership! Austin, Jesse, and Caleb all did great. Can't wait to pick up my new RX. Austin, Jesse, and Caleb all did great. Can't wait to pick up my new RX. More

Always a pleasure work with Hector and the Lexus team. Everyone is very helpful and courteous. Everyone is very helpful and courteous. More

Very professional service throughout all parts of the process. Great communication. Lisa made the car buying experience an enjoyable one. process. Great communication. Lisa made the car buying experience an enjoyable one. More

The experience in purchasing my Lexus was fantastic. I was fortunate to work with both Rex Bomar and Bobby Bosley. They answered all my questions, were pleasant to work with and kept me posted on when m I was fortunate to work with both Rex Bomar and Bobby Bosley. They answered all my questions, were pleasant to work with and kept me posted on when my vehicle was to be delivered. Great experience and I will highly recommend Northside Lexus, Rex and Bobby to my friends and family More

Strong desire to do business and please customer. Jarad-best sales person I've ever met. Great! Jarad-best sales person I've ever met. Great! More

Needham is great! He was very patient with us and answered every question that we had. He made our experience awesome. He was very patient with us and answered every question that we had. He made our experience awesome. More

This was my first time purchasing from Lexus and Needham had such a welcoming demeanor which made the process pleasant from beginning to end. I would highly recommend Needham Shotwell and Northside Lexus had such a welcoming demeanor which made the process pleasant from beginning to end. I would highly recommend Needham Shotwell and Northside Lexus to my friends and family. Thank you, I love my new Lexus. More

This was my second purchase from NS Lexus. Joshua was very professional and easy to work with. Joshua was very professional and easy to work with. More