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Northside Lexus

Spring , TX

4.9
7,763 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,763 reviews

May 07, 2024

Luis Ortega helped me a lot by doing a well informed test drive with me and telling me as much as he could about the car. It was just what I have been looking for for the last four months so I was delighted. More

by graymoksha23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ortega was great!
May 08, 2024 -

Northside Lexus responded

It's great to know that Luis was able to provide you with the detailed information you needed at Northside Lexus. We're delighted that we could help find your perfect car! Thanks for choosing us again and for recommending us to your family - much appreciated!

May 07, 2024

No friendly dealer ship not options bad customer service not recommended bad interés 9.51 per cent More

by samayoaoscar58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Featherstone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Northside Lexus responded

I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

May 07, 2024

Jesse was amazing to work with on our Lexus purchase. He was extremely patient, very knowledgeable about the car and zero pressure. This was by far the best, most pleasant car buying experience we have More

by ken_martin90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Northside Lexus responded

Ken, it's fantastic to know that Jesse provided a top-notch car-buying experience at Northside Lexus. We're glad your wife found the process fun too! Enjoy your new Lexus, and thank you for choosing us.

May 06, 2024

Austin Marshall and Lance Williams are absolutely wonderful and are THE reason I will be buying my next car from Northside Lexus! More

by niharvpatel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Marshall
May 06, 2024 -

Northside Lexus responded

We're delighted to know that Austin and Lance provided such a great experience at Northside Lexus! We look forward to assisting you with your next purchase. Thanks for the review!

May 06, 2024

A great dealership to work with. Excellent customer service, the go above and beyond to make sure you are completely satisfied with your purchase. More

by carollharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Northside Lexus responded

Caroll, we're delighted to know you had a great experience with our team at Northside Lexus. Ensuring your satisfaction is always our top priority! Thanks for the review.

May 06, 2024

Hector was amazing! He made sure all my questions were answered, and was able to solve an issue I had which resulted in my purchase. My car was ready when I went to pi More

by amusd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Northside Lexus responded

We're so glad to know that Hector was able to assist you effectively at Northside Lexus! We strive for excellent customer service and we are happy your car purchase went smoothly. Enjoy the ride in your new vehicle!

May 05, 2024

I was pleasantly surprised in the time it took to have all my questions answered and the whole process was seem less. More

by annisanwhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Northside Lexus responded

We're glad to know you had a seamless experience at Northside Lexus and all your questions were promptly answered. Thanks for the positive review!

May 05, 2024

Everyone, without exception, was as nice and knowledgeable as can be. The dealership was spotless and the coffee GREAT! Jarod was one of the most informed salesman I have ever dealt with. It More

by jim.lombardi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Northside Lexus responded

Jim, it's fantastic to know that you had a great experience with Jarod and the rest of our team at Northside Lexus. We're glad you enjoyed the coffee too! Thanks for your kind words!

May 05, 2024

Very good experience once again. Lisa Scogin was very knowledgeable regarding our 2024 Lexus RX350. More

by m.smith11
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Northside Lexus responded

We are delighted to know Lisa provided you with a great car-buying experience! Enjoy your new 2024 Lexus RX350!

May 05, 2024

Rylan was very friendly and helpful. Not pushy at all. He made the whole experience very stress free and enjoyable. More

by lanelllynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Northside Lexus responded

It's great to know that Rylan provided a stress-free and enjoyable experience at Northside Lexus. Thanks for sharing your feedback!

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