Back

Northside Lexus

Spring , TX

4.9
7,013 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

24222 Interstate 45 North

Spring , TX

77386

Directions

By Type

Showing 7,013 reviews

December 16, 2023

Northside Lexus has a friendly, kind vibe that makes you feel relaxed and not pushed. I felt comfortable asking questions and being shown all the features of the car I was interested in purchasing. I live i More

by HSH4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

We're delighted to know that you felt comfortable and relaxed during your visit at Northside Lexus. Our team always aims for a professional, friendly experience. We appreciate the drive you made to see us! Enjoy your new car!

December 16, 2023

Iwe just have to expressed how great was the services we received from Nortside lexus. Mr Donnie our sale person and Mr Mark financial ser services. They treat us with such great attitude and respect. If More

by liztom2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

We're so glad to know you had a great experience with Donnie and Mark at Northside Lexus! Your kind words mean the world to us. We look forward to serving you again in the future, no matter how far the drive is!

December 16, 2023

Excellent service! Car is amazing. Ashley was very helpful and made the process very easy. Great selection. More

by kandacetrujillo11
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

We're delighted to know you had an excellent experience with Ashley and our team at Northside Lexus! We always aim to make the process as smooth as possible. Enjoy your new car, and thank you for choosing us!

December 16, 2023

Buying a car can be overwhelming, but I appreciated the friendliness and welcoming atmosphere at Northside. Jared walked me patiently through the process and answered all of my questions. Marcus efficientl More

by sairaknoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

We're so glad to know that our team at Northside Lexus, especially Jared and Marcus, were able to make your car-buying experience a positive one. We always strive for patience and understanding with all of our customers' needs. Thanks for the recommendation!

December 16, 2023

Following my wreck which totalled my Lexus I had a few injuries. I did not want to spend time car shopping. I called Northside and Donnie Holcomb. Because the integrity of the car saved my life, I want More

by PKCARGILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

We're so glad to know that you had a positive experience with Donnie and our team at Northside Lexus, especially after such an unfortunate event. It's great to see that we could help get you back on the road in another Lexus 350! Thanks for sharing your story and stay safe on the roads!

December 16, 2023

Mr. Holcomb made the process easy. He is very knowledgeable, friendly and professional. Merry CHRISTmas to all y'all. Thank you. More

by Raylandc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Robinson
Dec 18, 2023 -

Northside Lexus responded

We're delighted to know that Mr. Holcomb made your experience at Northside Lexus a smooth one! We appreciate the kind words and wish you a Happy Holidays as well. Thanks for choosing us!

December 15, 2023

Mark was courteous, knowledgeable, & very pleasant to work with. Would highly recommend him to friends & addiciatesz More

by joannelindstedt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Northside Lexus responded

Joanne, it's great to know that Mark provided you with such a positive experience here at Northside Lexus. We appreciate your recommendation and look forward to serving any friends or associates you send our way!

December 15, 2023

Northside Lexus exceeded our expectations. They had tons of vehicles and had our exact features that we wanted for our vehicle. They made the buying process easy from start to finish. Our sa More

by SARAH.BRADEN1114
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Northside Lexus responded

Sarah, it's great to know that Erica and the team at Northside Lexus were able to provide you with an exceptional car-buying experience. We appreciate your feedback and are glad we could meet all of your vehicle needs!

December 15, 2023

Northside Lexus has been and still is a terrific dealership. Everyone we come in contact with is not only knowledgeable but friendly too. More

by CJMURPHY79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Pendergast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

We're delighted to know you've had a positive experience with our team at Northside Lexus. We pride ourselves on being knowledgeable and friendly, so it's great to see that reflected in your interactions!

December 15, 2023

I have no idea who Needham Shotwell is. My salesperson was Bobby Bosley, For Bobby, I would rate him 5 stars. There is no excuse to make someone who paid cash (via wire) to have to wai More

by Russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Northside Lexus responded

Russell, I'm sorry to learn about the wait time you experienced during your recent visit. We strive for efficiency and clear communication at all times, so it's disappointing that we fell short in this instance. Your feedback is valuable as it helps us improve our service moving forward. If there are any other concerns or questions you'd like to discuss further, please don't hesitate to reach out directly. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

...
151
...