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Northside Lexus
Spring , TX
6,952 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,952 reviews
December 01, 2023
Don was his usual Professional self! ! Very helpful and took time to explain the many new features of the 2024 vehicle.Darrell was likewise was very professional as we walked through purc ! Very helpful and took time to explain the many new features of the 2024 vehicle.Darrell was likewise was very professional as we walked through purchase documents !! More
by LARRYSHRYOCK
Verified Customer
December 01, 2023
Cordial and efficient I came, I saw, I did a deal. All was good No All was good No More
by TERRY.KEANE
November 30, 2023
This is the second time we are submitting a review--we don't mind! Our sales consultant Nick Makrakis was Excellent!!!!!!!!!!!!!!! His patience and professionalism made our leasing experience wonderful! a don't mind! Our sales consultant Nick Makrakis was Excellent!!!!!!!!!!!!!!! His patience and professionalism made our leasing experience wonderful! as a quick aside the maintance area was something we never expected-spotless!! Our finance manager Clayton Lewis was exceptional. Again-professional and through and very patient with us We love Northside Lexus!!!!!!!!!!!!! More
by blakedm2
November 29, 2023
Anh Vu was nice and friendly. She is kindly inviting the Sale Manager to come out and talk with us and make it happened She is kindly inviting the Sale Manager to come out and talk with us and make it happened More
by ninhhoang
November 27, 2023
Ashley was nice and friendly. I’m impressed with the quality of service I received. This is my second time dealing with Ashley and I was not disappointed. I’ll definitely return!! I’m impressed with the quality of service I received. This is my second time dealing with Ashley and I was not disappointed. I’ll definitely return!!! More
by latiamadin
Employees Worked With
Other Employees :
Technology Department- lady was nice and patiently explained all I needed to know about my new RX 350
November 26, 2023
First time experience at this dealership, Donnie and Hector were amazing and extremely patient. They were able to lower the vehicle price we were purchasing and did not have any hidden fee's ,that most Hector were amazing and extremely patient. They were able to lower the vehicle price we were purchasing and did not have any hidden fee's ,that most dealers try to sneak in. We even received a good offer for our trade ,so agian no dealers tricks. We were in and out, still had the whole day to ourselves, unlike most dealerships where they take forever to get you into finance. Highly recommend you give them a chance, we drove out our way to them. Well worth it...... More
by Rahman
November 22, 2023
Excellent service. Very personable and professional. Hassle-free car buying experience. Will send more business their way. Very personable and professional. Hassle-free car buying experience. Will send more business their way. More
by ddjford
November 21, 2023
We had a wonderful experience buying. We had the best salesperson possible for our purchase. We had the best salesperson possible for our purchase. More
by rogertorres9
Employees Worked With
November 21, 2023
Communication through out the process, including discussion of financing options prior to the car's arrival, greatly reduced the time our company's CEO need to spend at the dealership to complete th discussion of financing options prior to the car's arrival, greatly reduced the time our company's CEO need to spend at the dealership to complete the lease for his new company car. More
by MKA_Operations_Manager
Employees Worked With
Other Employees :
Director of finance who's name I didn't catch.
November 20, 2023
We have bought many cars over the years but we have never had such an excellent experience! We decided to lease this time and we are well pleased. The gentleman who worked with us-Nick Makrakis- was wonderfu had such an excellent experience! We decided to lease this time and we are well pleased. The gentleman who worked with us-Nick Makrakis- was wonderful ! He was patient and answered all our questions and concerns and explained how leasing works. My wife set her heart on the Lexus RX350 premium in Matador Red Mica with Palamino interior. This was not on the lot but Nick tracked one down and assured my wife she could have it within ten days. He stayed in constant contact with her and notified her when her car was ready. He personally met with us when we went to pick up the car and introduced us to Clayton Lewis who handled the financing paperwork. Having had nothing but negative experiences with financing people in the past we were VERY pleased with the way Clayton took us through all the paperwork. Overall we are VERY pleased with everyone at the dealership. My wife just reminded me how impressed we were with the service center. It was so clean it was scary! More
by blakedm2
