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Northside Lexus

Spring , TX

4.9
6,983 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,983 reviews

December 12, 2023

It was so easy buying this RX350. I wanted a specific color, and package which just happened to be allocated to Northside Lexus for November production. I placed a hold on it, and Dou More

by cindycaldwell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Northside Lexus responded

Cindy, we're delighted to know that your Lexus RX 350 purchase went smoothly at Northside Lexus. It's great to learn Doug kept you updated throughout the process! Enjoy your new ride!

December 12, 2023

Jared was very courteous and informative making our first Lexus purchase a positive experience. We were happy with how easy the process was from the test drive to finance. Not your typical car buying exp More

by jmelendez1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Northside Lexus responded

Thanks for the review! We're glad to know that Jared and our team at Northside Lexus were able to make your first Lexus purchase a positive one. Enjoy your new ride!

December 12, 2023

Exactly the deal discussed and no hidden fees or surprises. 2 hours from start to finish More

by danielabrewster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Northside Lexus responded

Daniel, we are thrilled that you are satisfied with your purchase! Thank you for choosing Northside Lexus and enjoy the ride!

December 12, 2023

As always Randy was professional a knowledgeable making my purchasing experience a very pleasant one! More

by creekcrestgirl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Northside Lexus responded

We're so glad to know that Randy made your purchasing experience pleasant at Northside Lexus! We appreciate the positive feedback and look forward to serving you again in the future.

December 12, 2023

Very good customer service. Good explanations of all my options. Turnover of vehicle went smoothly. More

by KATHY.VICORY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Northside Lexus responded

Hey Kathy! Thank you for sharing your five-star experience! We are glad that your vehicle turnover went smoothly. -The Northside Lexus Team

December 12, 2023

No one took the time talk to us. After being there for 40 minutes. Thanks to Steve More

by hsmith1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Northside Lexus responded

I am very sorry for any lack of attentive customer service from our team. This is certainly not the impression we hope to leave, and I would like a chance to further assist you and regain your trust. If you are open to speaking with me, please reach out directly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

December 11, 2023

Don Holifield was so patient and great to deal with me. I would definitely recommend him to anyone wanting a Lexus. Linda Wall More

by jimandlindawall
Recommend Dealer
Yes
Employees Worked With
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Northside Lexus responded

Linda, it's great to know that Don provided you with such a positive experience at Northside Lexus. We appreciate your recommendation and are here for any future needs!

December 11, 2023

Excellent all around service…. From walk-in through signing the deal. Im a repeat Lexus Owner. Will always be! More

by llk.blackicedesign92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Northside Lexus responded

We're delighted to know you had an excellent experience with us at Northside Lexus! It's great to have such loyal customers like yourself. We are here for you and any of your future needs! Enjoy your new ride!

December 11, 2023

very goog serve, he answered all of our question. . I look forward to their service department. More

by xiangfang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Northside Lexus responded

The team at Northside Lexus is always happy to help! Thanks for putting your trust in us - see you at your next service!

December 10, 2023

We have leased 3 cars with Bobby Bosley , he is great working with him and his expertise. More

by KARENROLLINS2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Northside Lexus responded

We are glad to hear that Bobby has provided excellent support. Thank you for bringing your loyal business to Northside Lexus, Karen.

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