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Northside Lexus

Spring , TX

4.9
6,953 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,953 reviews

November 15, 2023

Excellent customer service from sales representative and the sales manager made the deal fair and quick. Both were great!?? More

by mariocisneros.mba
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Makrakis
Nov 15, 2023 -

Northside Lexus responded

We're delighted to know that you had an excellent experience with our sales team at Northside Lexus. We always aim for a fair and quick deal! Thanks for the review, we appreciate it!

November 14, 2023

It was an awful experience. Especially with Erica as my sales person. I will not recommend More

by sblackwo2003
Recommend Dealer
No
Employees Worked With
Erica Pollino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Northside Lexus responded

I'm sorry we fell short of our high expectations during your visit. I'd like the opportunity to learn more about what happened here so we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

November 14, 2023

The dealership is very nice, felt comfortable from the second I walked in the door. Was never left wondering around or figuring out what I need to do next, staff and Lisa guided me through every step. The More

by camillecox
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Northside Lexus responded

Camille, we're so glad to know you had a comfortable and efficient car buying experience with Lisa at Northside Lexus. We appreciate your kind words and look forward to serving you again in the future!

November 13, 2023

Northside Alexis was and is a joy to shop at all of the salesman are always very kind very well mannered and it is always so organized and clean. We love shopping for our vehicles there. More

by VANESSA.MORTEO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Northside Lexus responded

Vanessa, we're delighted to know you had a great experience at Northside Lexus! We strive for cleanliness and organization while providing top-notch service. Thanks for choosing us for your vehicle needs!

November 13, 2023

I am 66 and have purchased many cars in my lifetime. This was the best car buying experience I have ever had and Jason Yeomans was the best car salesperson I ever worked with. The next time I buy a car More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Northside Lexus responded

Ron, it's fantastic to know that Jason and our team at Northside Lexus provided you with the best car buying experience! We appreciate your kind words and look forward to assisting you again in the future. Safe travels, and enjoy the new ride!

November 12, 2023

I've been going to Northside Lexus for 20 years. And have had exceptional service. The staff is very knowledgeable and friendly. We have purchased two vehicles from Jesse Bushoom. And have recomme More

by e.foerster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Northside Lexus responded

We're so glad to know you've had such a long-standing relationship with us at Northside Lexus! It's great that Jesse has been able to assist you and your friends in finding the right vehicles. Thanks for sticking with us—we appreciate it immensely!

November 09, 2023

I had a great experience at Northside Lexus. John worked with me to make sure I got a great deal on my new Lexus. He also was able to give me a fair deal for my trade in. Marcus in the financ More

by damonkcruse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Northside Lexus responded

We're glad to know that you had a great experience with us at Northside Lexus! It's wonderful to see John and Marcus were able to assist in making your purchase smooth and efficient. Enjoy the new ride, we appreciate your business!

November 09, 2023

Had such an amazing experience with north side Lexus, the process was seamless and everyone who we worked with was very helpful. More

by MADDIELYON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Northside Lexus responded

Maddie, we're so glad to know you had an amazing experience with us at Northside Lexus. We always aim for a seamless process and helpful service! Thanks for the review!

November 08, 2023

I had a very bad vibe from Westside and did not feel like they cared about me. It felt like they just wanted to make some money off me. I guess they don't realize that customer experience means a lot. My exp More

by LexCustomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Northside Lexus responded

We're so glad our service stands out from the rest! Thanks for detailing your experience at Northside Lexus - your complete satisfaction is our top priority. Enjoy the ride!

November 08, 2023

Neat , clean , friendly professional setting friendly staff. Even the work bays/garage area was extremely clean More

by Brokerdude
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Northside Lexus responded

We're glad to know you appreciated our clean and professional environment at Northside Lexus. Our team works hard to maintain a welcoming space for all of our guests. Thanks for the positive feedback!

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