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Northside Lexus

Spring , TX

4.9
6,953 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,953 reviews

February 12, 2023

Other than having to wait for the car to get to the dealership the service was fantastic More

by reddingtontim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Northside Lexus responded

Thank you for the five-star review of Northside Lexus!

February 12, 2023

Lisa was the most enjoyable sales person I have ever dealt with and her enthusiasm was wonderful. More

by JONHUGGINS.GEO
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Northside Lexus responded

Thank you for the review! We are thrilled to hear that Lisa delivered such a successful purchase experience. Drive safely, and we hope to see you again at Northside Lexus!

February 11, 2023

Jessee was excellent sales associate. Professional and knowledgeable. He stayed in contact with me as I waited for delivery. Excellent communication! More

by Lagirl803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Lagirl803 responded

Jessee was a wonderful help in selecting my RX350. I would definitely use him again.!

Feb 13, 2023 -

Northside Lexus responded

We love to hear it! Jessee will be touched by your kind words and we look forward to seeing you at Northside Lexus again next time. Enjoy your new Lexus RX 350!

February 11, 2023

I had booked the vehicle back in November 2021. It certainly took a very long time to get this vehicle delivered to me. Although Needham is a great asset for Lexus. As the time came close on m More

by Khurram Khan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Northside Lexus responded

Khurram, we are thrilled that Needham and Caleb exceeded your five-star expectations and went above and beyond! Thank you for sharing this feedback with the Northside Lexus team. We are grateful for your business, patience, and willingness to share. Congrats on the new ride!

February 09, 2023

Javier was very professional and helped us in all aspects of our pre-owned vehicle purchase. The financial office was very polite and processed the paperwork efficiently. More

by Srogers40971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Northside Lexus responded

Thanks for the great review of Northside Lexus. It is exciting to hear that Javier provided excellent support. He will appreciate the shoutout. Thank you for working with the team!

February 09, 2023

Nice car. Didn’t get any help with the price or loan interest rate. But we’re still happy. More

by gumby8078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Northside Lexus responded

Thank you for trusting Northside Lexus with your business and sharing this feedback. I am glad to hear you are happy, and if you have any ongoing questions or concerns, please don't hesitate to reach out to me. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

February 09, 2023

Northside Lexus is a very attractive facility. The building is open, clean and crisp without being cold or remote. The staff is welcoming to guests and all are well informed and accommodating. It More

by JAYEHENDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Augustine Soto
Feb 10, 2023 -

Northside Lexus responded

Thanks for the excellent feedback! It is great to hear that you have enjoyed your experiences with Northside Lexus. Until next time!

February 08, 2023

Excellent customer service! From purchasing our vehicle from Ashley the Receptionist at collision, Erik in service and Benny in collision were very accommodating! Best dealershi More

by JCastillo021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Northside Lexus responded

We are delighted to hear that you felt taken care of by Ashley, Erik, and Benny. Thank you for working with us here at Northside Lexus!

February 08, 2023

An absolutely beautiful dealership. . Reminded me of a 5 star resort. I bought my certified pre-owned Lexus IS 350 Sport from Javier Calderon. He and I worked together for years in the c More

by wadearrington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Northside Lexus responded

Congratulations on your new Lexus IS 350 Sport! We're thrilled Javier stepped in to make sure you went home in a preowned vehicle that is right for you. Enjoy the new ride and thanks for choosing Northside Lexus!

February 07, 2023

The salesman we encountered Jason Yeoman was exceptional. He was friendly and knowledgeable. It was a fast and easy process from start to finish. I definitely would recommend anyone that is looking for a new More

by obrien.longoria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Northside Lexus responded

Thank you, Obrien, for leaving Northside Lexus a five-star review! It's wonderful to hear that Jason was knowledgeable, professional, and a pleasure to work with. We look forward to working with you again!

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