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Northside Lexus

Spring , TX

4.9
6,987 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,987 reviews

May 06, 2022

Northside Lexus is an immaculate facility. We were greeted at the door by a professional young man who escorted us to the person we had an appointment to see. Mason W. was very helpful and kn More

by John & Patti U
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Northside Lexus responded

Hi John and Patti - Congratulations on the purchase of your 2014 Lexus RX 350! We are happy to hear that Mason and the team gave you a five-star experience. Thank you from all of us at Northside Lexus!

May 06, 2022

I think we have purchased our last 8 vehicles from Josh and referred several friends to him as well It has always been favorable. More

by drakethib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Northside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Josh and the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you back!

May 05, 2022

Very easy transaction. No stress at all. No waste of time or pressure. Ashley was extremely helpful in getting the car that I wanted! More

by Aura1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Aura1960 responded

Excellent!

May 06, 2022 -

Northside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Ashley and the Northside Lexus team. Drive safely, and we hope to see you back!

May 05, 2022

No pressure from anyone on purchasing a vehicle. I have a great experience at dealership More

by MS.TW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Northside Lexus responded

Thank you for taking the time to share! We are thrilled to hear that you found the right vehicle working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

May 05, 2022

Good service & clear transaction . Easy to locate. Warranty masters are not clear. They should be detailed and printed for reading before customer signs. More

by M Ali
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley
May 05, 2022 -

Northside Lexus responded

Thank you for trusting us with your business! It's important that our customers feel confident in their warranties so I appreciate this feedback. If you have any questions or concerns, please call me directly. I would be glad to assist you. Doug Gilmer - Finance Manager - 281-569-3477

May 04, 2022

I feel very respected from the first person you meet when you walk in. Enjoyed working with Don a day appreciate Pat as my service rep.. my experience is 10 out of 10. More

by LE.TAYLOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Northside Lexus responded

Thank you for the review! We are glad to see that our team was respectful and wonderful to work with. We appreciate your business here at Northside Lexus!

May 04, 2022 -

LE.TAYLOR responded

le.taylor@minspring.com

May 04, 2022

Love the building, love the staff! !! My salesman Jared States was the best!! This was hands down the best experience I’ve had purchasing a new vehicle. More

by Kelvinhamptonjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
May 04, 2022 -

Northside Lexus responded

Kelvin, it makes our day to hear that our team gave you the best car-buying experience you have ever had! Thank you for choosing Northside Lexus and for sharing your kind words about Jared. Enjoy your new ride!

May 04, 2022

I worked with Brett Penn and Bobby Bosley. Excellent service. Very patient and helpful leaving me with a sense of well being through the buying process. Thank you. More

by Ann Horn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
May 04, 2022 -

Northside Lexus responded

Ann, thank you for the great review! We appreciate your support and are glad to hear that Brett and Bobby delivered such a successful purchase experience. Safe travels, and we hope to see you again at Northside Lexus!

May 04, 2022

A nice dealer ship people are very friendly and Very professional an caring it like no others Dealer ship More

by jsmcpark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Washington
May 04, 2022 -

Northside Lexus responded

We are happy to hear that you had such a successful experience working with everyone at Northside Lexus. Your support means the world to us!

May 04, 2022

Excellent service from the leasing to the service and sells department. Organize and clean location. More

by Lillian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvia Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramiro, Hamilton Dawes
May 04, 2022 -

Northside Lexus responded

Thank you for the awesome review of Lillian! We're glad to see that our team took excellent care of you. We appreciate these kind words here at Northside Lexus!

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