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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,923 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,923 reviews

March 15, 2022

Larry was nothing short of amazing! After all, I came to look and bought a car. More

by Chrispann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Mar 15, 2022 -

Northside Lexus responded

Thank you for this excellent review! It makes us happy that Larry was hardworking and helpful. --The Northside Lexus Team

March 15, 2022

Not very satisfied with this dealership follow up after purchase was very poor I had issues with my car 2 days after purchase Talked to the sales manager, however no options were given and his only resp More

by EFAHMADI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Pollino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2022 -

Northside Lexus responded

I'm very sorry that you aren't satisfied with your purchase. I understand how frustrating it must be to experience issues with your vehicle. I think it would be best if we discussed this together, but I won't be able to find your contact information from this review. Please give me a call at your earliest convenience. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

March 15, 2022

Our salesman Jason was so helpful and informative. He made buying a car very easy. More

by eharrah23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2022 -

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Jason and the Northside Lexus team. Safe travels, and we hope to see you back again down the road!

March 15, 2022

Very friendly environment, Mason my salesman was there to answer all my questions. My experience at Northside Lexus is always pleasant. More

by LATOYA_GRAY78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Northside Lexus responded

Thank you for sharing your great review of Mason and the team! We are happy to have you as a customer here at Northside Lexus and we hope to see you again down the road. Drive safely in your new car!

March 14, 2022

Great building. Excellent team work! Randy was amazing! His is extremely patient with Avery troublemaker banker❤️ More

by gary-bell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Mar 14, 2022 -

Northside Lexus responded

Thank you for reviewing Northside Lexus! We're glad that our team worked hard to ensure that you were well taken care of.

March 14, 2022

The online manager was very helpful in finding what we were looking for, was able to process the transaction quickly once the car was in. More

by MaplesMom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makrakis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back!

March 13, 2022

Very good customer care, prompt delivery and easy paperwork. All are very friendly.One of the best dealership in my 20 years experience buying cars👌👌👌 More

by johntv1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
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Mar 13, 2022 -

Northside Lexus responded

Reviews like these make our day, John! Thanks for supporting Northside Lexus!

March 12, 2022

Northside Lexus sets the standard for what the car buying experience should be. Every aspect of the process is seamless and easy. More

by Brett Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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Mar 13, 2022 -

Northside Lexus responded

Brett, we can't tell you what it means to hear the Northside Lexus purchase experience is second to none! Our goal is always to make purchasing a vehicle straightforward and simple, and we're thrilled that we're hitting the mark. Many thanks from the entire Northside Lexus team for your support, and we wish you safe travels in your new ride!

March 12, 2022

Asked about a car Was told the one I wanted was in route from Japan Updates on all transport of vehicle along the way Car arrived and saleslady Victoria was very knowledgeable and finance dept was More

by Marco5505
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Mar 12, 2022 -

Northside Lexus responded

Marco, it's wonderful that our team kept you up to date as the vehicle made its way to our dealership. We're also glad that Victoria took the time to make sure you were fully informed about your vehicle's features and that your experience with finance was so simple as well. We couldn't be happier that your search led you to Northside Lexus, and we look forward to your next stop by!

March 11, 2022

Great! From the entrance to the shop area 1st class dealership Herb was my salesman he is great Finance went real smooth. More

by TEXWYO79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Mar 13, 2022 -

Northside Lexus responded

Thank you so much for this excellent review! We're thrilled that Herb and the finance team made your purchase experience so seamless, and all of us at Northside Lexus wish you smooth travels in your new ride!

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