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Northside Lexus

Spring , TX

4.9
6,973 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,973 reviews

April 10, 2021

So glad to be part of the Lexis family now. This is the best car buying experience ever. Javiar was our sales person and was very attentive. If he didn't know something we asked, he followed up with an a More

by peggytherep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cordova, Javiar
Apr 12, 2021 -

Northside Lexus responded

Peggy, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Northside Lexus, and we will certainly let Javiar know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 10, 2021

The quality of the Lexus car may sell itself. However, the professionalism and friendliness of the people of the dealership is why we specifically keep coming back. No high pressure sales tactics and we a More

by GBOSS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fuller, Joseph Finley, Hamilton Dawes
Apr 12, 2021 -

Northside Lexus responded

It means a lot to hear that you've received professional service from our team. Thank you so much for being part of the Northside Lexus family! We appreciate your support and look forward to our continued relationship.

April 10, 2021

Northside Lexus was easy to work with and extremely accommodating to my schedule. I worked with two salespeople and both were great. I would happily purchase a car here again More

by laurahering
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller, Brent Penn
Apr 13, 2021 -

Northside Lexus responded

Laura, thank you for taking the time to leave us a review! We couldn't be happier to hear that our team took such good care of you here at Northside Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

April 09, 2021

Joshua is great! Purchasing my RX was a seamless experience. I spoke with Joshua on the phone and a few hours later I had a new car in my driveway. Joshua is very kind and responsive, I highly reco More

by Nfsflf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Apr 12, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Northside Lexus, and we will certainly let Joshua know that you appreciate his help. We hope that you continue to enjoy your new car!

April 09, 2021

From the time I drove up on the drive way to time I left with the car, it was great! This Lexus drives very well. Larry was very helpful during the sales process. More

by doug_fontenot
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Northside Lexus responded

Doug - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Larry. Drive safely in your new vehicle, and we hope to see you again down the road! - The Northside Lexus team

Apr 10, 2021 -

doug_fontenot responded

doug_fontenot@yahoo.com

April 09, 2021

Dealership is committed to customers comfort and happiness. Nick and team were fantastic. The process was smooth, and my needs were heard, understood, and met. More

by JENNQ25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Nick and our team took good care of you here at Northside Lexus, and we will certainly pass along your kind words. We hope to see you again sometime!

April 09, 2021

Very helpful, knowledgeable salesmen. Thank you for a pressure-free purchase of my new GX! As a returning customer, I appreciate the ease of service from the purchase through each service. More

by JENNIFER.HANCOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Apr 09, 2021 -

Northside Lexus responded

Jennifer, thank you for coming to Northside Lexus to purchase your new vehicle. We hope you're loving your new GX! Thank you again for the continued business!

April 08, 2021

It was noticeable that the dealership did not have a diverse sales, finance and management staff (people of color). Service department representative was friendly and accommodating. More

by val2729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Kidd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Apr 23, 2021 -

Northside Lexus responded

While I am pleased to hear that you had a good experience working with our service team, I am a bit disappointed to hear that our sales team didn't leave you with the same positive impression. We appreciate this feedback, as we are constantly striving to deliver the best customer experience possible to all our guests, and we will keep it in mind moving forward. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

April 08, 2021

They were very respectful, and the sales person Ashley was very knowledgeable and courteous as well. She showed me different cars and never pressured me to buy the car. I would recommend the dealership. More

by afanehm
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Northside Lexus responded

Thank you for sharing your excellent recommendation of Ashley and Northside Lexus! We are grateful for your business and we wish you many safe and happy travels ahead!

April 08, 2021

The service provided by the staff and salesman was above and beyond my expectations. I have been a customer since my last two car purchases. And the service never disappoints. My salesman Eddie Washington p More

by lettarawls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington, Hamilton Dawes
Apr 08, 2021 -

Northside Lexus responded

Thank you for your continued business and your stellar review! It is gratifying to hear that Eddie and the team always take such great care of you. Safe travels until we see you next!

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