Northside Lexus

Ashley Nguyen is easy to deal with.. she listens to what we want, helps us find it and goes the extra mile! Thank you Ashley! we want, helps us find it and goes the extra mile! Thank you Ashley! More

Northside Lexus was very professional with all the needed information I expected it was a pleasure doing business with them and especially their salesman John Hovenden. In fact, everyone I encountered at the information I expected it was a pleasure doing business with them and especially their salesman John Hovenden. In fact, everyone I encountered at the dealership was very courteous and helping. More

My experience was wonderful! Ashley Nguyen worked with me over the phone to ensure I had the best deal possible before driving from Austin to look at the vehicle. Ashley made it worth my drive, and all the p over the phone to ensure I had the best deal possible before driving from Austin to look at the vehicle. Ashley made it worth my drive, and all the paperwork was completed before I arrived. Overall, I was very pleased with my experience with Northside. They were willing to work with me and trust that I was going to come to purchase the car, which I admit was potentially risky on their part. But that made the difference for me. I had confidence in their ability to deliver value based on their flexibility and kindness. It made the 3-hour drive to pick up the car pleasurable rather than apprehensive. Northside is very professional and courteous. They have the car purchasing system down to a science. I even appreciated putting the famous red bow on the car for pictures. A nice touch! More

Needham Shotwell was great, We were waiting for my wife's old Lexus to be serviced. She was in love with it and didn't want to think about trading it in. Needham found out what she would look for in a new o old Lexus to be serviced. She was in love with it and didn't want to think about trading it in. Needham found out what she would look for in a new one. Even though wet and cold took time to go into the lot and show her 2 RXs he thought she would like. After driving the 2020 she was ready to buy. Done deal. Melissa O'Connell- I have to also say something about your tech support. I was at home setting up some things for my wife and ran into a problem. I called Tech support. All were busy and had to wait for a callback. A very short wait and Melissa returned my call. Melissa knew exactly what was wrong and how to fix it. She even stayed on the line while I went to the car in case I ran into a problem. I hope you are taking great care of her as she is one of those employees you do not want to lose. She left me with no doubt we (wife and me) had made a good decision and the right dealer. Melissa is awesome! More

This is my 7th purchase from NSL. 6th with Lance involved and 5th with Don. Great combination that has worked together to get the car and price I wanted. This time they went above and beyond my expectations and 5th with Don. Great combination that has worked together to get the car and price I wanted. This time they went above and beyond my expectations to deliver me an ES350 that I am totally pleased with. More

A real review from a real customer.This is my 3rd A real review from a real customer. This is my 3rd purchase from Northside Lexus, first 2 were good experiences but this last one by far was the Be A real review from a real customer. This is my 3rd purchase from Northside Lexus, first 2 were good experiences but this last one by far was the Best. Eddie Washington proved to be a man of the people, was very informative, and Knowledgeable. Great experience, Will do Bussiness again!! More

My salesman is the kind of guy that can sell ice to an Eskimo. Yes he is just that GREAT. Eddie is the man to go see at Northside Lexus. Eskimo. Yes he is just that GREAT. Eddie is the man to go see at Northside Lexus. More

We came to just look and we left with RX 350. No We came to just look and we left with RX 350. No pressure to buy and good service Joseph was very accommodating. We were satisfied. We came to just look and we left with RX 350. No pressure to buy and good service Joseph was very accommodating. We were satisfied. More

First Lexus purchase ever. Went to 2 other dealerships. Northside definitely the best. No hassle, no pressure. Worked with Jason in sales and Brent in finance. Both were great to work with. Definitel Northside definitely the best. No hassle, no pressure. Worked with Jason in sales and Brent in finance. Both were great to work with. Definitely recommend Northside Lexus. More

We are very happy with our purchase. Mark was very knowledgeable and easy to work with. The process was quick and painless. We will definitely recommend Mark! knowledgeable and easy to work with. The process was quick and painless. We will definitely recommend Mark! More