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Northside Lexus

Spring , TX

4.9
7,005 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,005 reviews

November 14, 2020

One outstanding experience after another. Lexus makes a great car and sells it through an outstanding dealer. From top to bottom it can't get much better. More

by lwilkins0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Nov 16, 2020 -

Northside Lexus responded

Thank you so much for being a loyal Lexus customer! We love to hear that you're satisfied with your recent purchase. We wish you safe and happy driving!

November 14, 2020

Fabulous in every way! I highly recommend! They made buying a new car easy and quick...the people there were all friendly and went above and beyond to make our experience a pleasant one. More

by lcmcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Nov 16, 2020 -

Northside Lexus responded

We couldn't ask for better feedback and we appreciate you taking the time to share. It is fantastic to see that our Northside Lexus team treated you with the friendly and professional service that we strive to offer!

November 14, 2020

Thanks love the car! Third vehicle from Needham. See you guys in a few years for the fourth am I almost to 25 words yet More

by AWIN25
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Nov 16, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at Northside Lexus, and we look forward to your next visit!

November 13, 2020

I had been looking on the internet for a RX350 Luxury model for about 3 weeks and hoped I could find the one we liked at Northside Lexus as I had bought two ES350's from them before. They were both exce More

by hemicharger
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hovenden
Nov 13, 2020 -

Northside Lexus responded

We are truly grateful for your repeat business and love to hear that Mr. Hovenon helped you find your new Lexus RX 350. Thank you for sharing this feedback about him and Caleb! It's our pleasure to assist you and we hope that your new vehicle is treating you well.

November 12, 2020

I'd been working around the house the saturday my wife decided she wanted to look at Lexus vehichles. I showed up to northside in shorts and tank top and flip flops! (I felt a little ashamed of my attire) More

by GCOARSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Northside Lexus responded

Wow - we couldn't ask for better feedback! At Northside Lexus, our team is committed to providing top-notch service for every guest that walks through the door and I am glad to hear that Needham hit the mark. It's exciting to see that you were able to purchase a Lexus GX 460 for your wife. We wish you safe travels and we hope that we get the chance to work with you again!

November 12, 2020

The level of service from the Sales person Mr. Rex Bomar to the finance personnel Mr. James Vu was exemplary. The Sales person was very courteous and helped in explaining the entire sales in details and h More

by YAETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Nov 12, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Rex and James here at Northside Lexus, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

November 11, 2020

Nick made everything easy for me. Jared was also great. He walked me through all the gizmos! Thanks Jared & Nick. I am now driving my 3rd RX350 from Northside Lexus!! More

by lyndalmail-teach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Northside Lexus responded

Thank you for trusting Northside Lexus with your business! It's fantastic to hear that Nick and Jared were such a pleasure to work with during the purchase of your Lexus RX 350. We are grateful for your loyalty and we wish you safe travels!

November 10, 2020

The was a very exciting experience. Needlam was very professional and knowledgeable about the car I purchased. He listens to yo concerning your car purchase. More

by HCOBB_1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Bartel, James Vu
Nov 10, 2020 -

Northside Lexus responded

It's so important that our customers feel confident in their purchases and we are thrilled that Needham made this true for you. Thank you for sharing this positive feedback! - Northside Lexus team

November 10, 2020

I would like to say that Mr. Needham Shotwell was excellent in helping me out with my 2021 ES 350 F sport. My wife loves it! I will definitely send friends and family to him and Northside Lexus. T More

by RASANCHEZ01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Needham took good care of you here at Northside Lexus, and we will certainly let him know that you appreciate his help. Safe driving in your 2021 Lexus ES 350 F-Sport!

November 09, 2020

My experience with Mr. Washington at Northside Lexus was amazing. He made everything stress free for me as a customer looking for a suitable vehicle for my children and myself. I will confidently refer any More

by Msqueshast08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington, Hamilton Dawes
Nov 09, 2020 -

Northside Lexus responded

This review made our day! Thank you for taking the time to share and for your confidence in Eddie to deliver such excellent service. We are proud to have earned your business and are wishing you and your family many safe and happy miles in your new vehicle! - The Northside Lexus team

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