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Northside Lexus

Spring , TX

4.9
6,964 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,964 reviews

October 01, 2020

I received an email that my plates were in and instructions of what to do and where to go. I was in and out in about 8 minutes! Thanks for the instructions, it made it a lot less complicated! More

by LISALOWERY0620
Recommend Dealer
Yes
Employees Worked With
John Hovenden
Oct 01, 2020 -

Northside Lexus responded

Hi Lisa - We are so proud to have earned your business! Thank you for the review and we are wishing you many safe and happy miles down the road! - The Northside Lexus team

October 01, 2020

Our salesman, Josh, was very attentive, helpful and informative - a pleasure to deal with. The only slightly disconcerting time was when we came to pick up the car and wanted more specific details abou More

by BJPOINTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Oct 01, 2020 -

Northside Lexus responded

Congratulations on your new car! We are happy to hear that Josh, Brent, and Victora were able to assist with your purchase and get you into your new vehicle successfully. Thank you for taking the time to share your experience! We appreciate your loyalty to Northside Lexus and are looking forward to seeing you again down the road!

October 01, 2020

Eddie was very thorough in making sure that I understood the entire process. He also ensured that I knew how to properly operate my vehicle. I was in a hurry but he didn't allow me to shortchange myself in More

by Cameisha.Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Washington, James Vu
Oct 02, 2020 -

Northside Lexus responded

Thank you for posting about your 5-star experience with Eddie at Northside Lexus! We're thrilled to hear that you were taken care of!

October 01, 2020

Excellent service, polite employees!!! Shout out to Ed Washington in used car sales for an excellent job!!!! Love my NX 200T😊😊 Excellent dealership in NW Houston More

by rondajaloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington, James Vu
Oct 01, 2020 -

Northside Lexus responded

Thank you for reviewing Northside Lexus and for giving a shout out to Ed. The Lexus NX 200T is a great car and we hope you enjoy it!

October 01, 2020

Mike Driskill has always given me good deals. This is the third car I’ve purchased at Northside. Though Westside is closer, I prefer to work with Mike. Sales team is first rate too. More

by Pp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Oct 01, 2020 -

Northside Lexus responded

Thank you for reviewing Northside Lexus and for giving a shout out to Mike! We are grateful for your loyalty and look forward to working with you next time!

October 01, 2020

I loved my experience at Northside Lexus. From the moment I walked in, I got the "Red Carpet" treatment. I highly recommend Northside Lexus and wouldn't go any place else. I will be a customer for l More

by ZAVALAEMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Oct 02, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Northside Lexus, and it means a lot to know that we earned your loyal business. We look forward to your next visit!

October 01, 2020

Sales is average.. no follow up after the deal was done. No reply to email i sent. Technology (Victoria) was great. Very patience and clear. Wonderful and pleasant person to deal with. More

by fennyvalka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Oct 02, 2020 -

Northside Lexus responded

We strive to deliver above-average service so I'm disappointed to see this feedback. I apologize that our team didn't get back to you and I would like to step in to see what I can do to help. I won't be able to find your contact information from this review, so would you please reach out to me directly? I hope to hear from you soon. Thank you, Tim Karmout - General Sales Manager - 281-569-3308

September 30, 2020

I had a great experience at north side lexus, I would recommend them to everyone! I was able to get my dream car with no hassle! More

by callen20
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
Sep 30, 2020 -

Northside Lexus responded

There is nothing we love more than hearing our customers are happy, and we are so glad that you took the time to share! Congratulations and enjoy your new vehicle. We hope to work with you again at Northside Lexus!

September 30, 2020

The service Mr. Washington provided was beyond amazing. He helped to make my car buying experience easy and stress free. My family will definitely be back to buy another car from Northside Lexus and look f More

by smcclellan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington, James Vu
Sep 30, 2020 -

Northside Lexus responded

Thank you for shopping at Northside Lexus! We are thrilled to hear that Mr. Washington provided you with a 5-star experience. Our team wishes you safe travels and we look forward to working with you next time!

September 29, 2020

It was a pleasure to work with Joshua. He was very informative and answered all of my "many" questions, with a smile. He kept the process moving along smoothly, which resulted in a pleasant car buyi More

by GDGODOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Sep 30, 2020 -

Northside Lexus responded

Thank you for the review! We are so glad you enjoyed working with Joshua here at Northside Lexus, and we will certainly let him know that you appreciate his help. Safe driving in your newly purchased vehicle!

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