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Northside Lexus

Spring , TX

4.9
7,169 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,169 reviews

December 03, 2020

For buying a new car it was as pleasurable as it could be. Erica was super to deal with and enjoyed your nice and friendly staff More

by Dickie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Northside Lexus responded

Reviews like this one always make us smile, Dickie! It's great to hear that Erica and the rest of the team here at Northside Lexus made your car-buying experience so special. We wish you many happy miles in your new vehicle!

December 03, 2020

Our salesperson Nick was the BEST. He was attentive, patient, and very understanding. I have never experienced in my many years of purchasing vehicles such a seamless financing process. Brett was remark More

by brooksatbearcreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce
Dec 03, 2020 -

Northside Lexus responded

Thank you for the five-stars! It is wonderful to hear that you had such an exceptional experience working with Nick and Brent. We appreciate your business and hope to work with you again at Northside Lexus. Safe travels in your new vehicle!

December 02, 2020

I had a very good experience. The dealership is clean and warm , everyone is professional but friendly.I dealt with 3different department and all went fast and smooth More

by MARYLYNNVTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Bartel, Rabi Najjarin
Dec 02, 2020 -

Northside Lexus responded

We love hearing this kind of feedback! Thank you for sharing and for choosing to work with Northside Lexus. We appreciate your business and are wishing you many safe and happy miles!

December 02, 2020

Ashley was very helpful and nice! She helps me decide on what Lexus model I was looking for. She went the extra mile for me so I would pick the right car. I had such a wonderful experience trying out differ More

by itschuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Northside Lexus responded

Thank you for shopping at Northside Lexus. We're committed to finding the perfect vehicle for guests and I am thrilled to hear that Ashley is doing her job right. Enjoy your Lexus ES!

December 02, 2020

Thank you Northside. Jared is great. Julie wanted a specific color and interior and I like to search; Jared stated “if we don’t have it, I will find it”. Thanks for the photo, ribbon on top... More

by Scott.stumbo16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Dec 02, 2020 -

Northside Lexus responded

Hi Scott - We are delighted to hear that Jared helped Julie find exactly the vehicle she wanted. Thank you for shopping with us at Northside Lexus! We are grateful for your five-star review.

December 01, 2020

Larry Kidd and finance was great. Seamless deal.I would highly recommend this dealership and the Lexus brand for your new home purchase. Kiddos to Northside Lexus. More

by CROAKER123
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Northside Lexus responded

For you to say that your car-buying experience was "seamless" really makes our day. Thank you very much for recommending Northside Lexus! We hope that you're enjoying your new Lexus.

December 01, 2020

Love doing business with Northside Lexus. You are treated with the utmost respect and kindness. You won’t find a better dealership anywhere. The facility is amazing as well as the service department.Our sale More

by JMED328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Fisher
Dec 01, 2020 -

Northside Lexus responded

Thank you for trusting Northside Lexus with your business. It is our goal to deliver exceptional customer service and I am happy to hear that Chase and the rest of our team continue to impress you. We are grateful for your support and we wish you safe travels!

December 01, 2020

Very friendly & professional service. I was totally impressed with the dealership and will definitely recommend them to friends, family and colleagues. Made my car buying experience nice. More

by KM.CONRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
Dec 02, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! Providing friendly and professional service is always the goal here at Northside Lexus, and we are glad that we were able to assist you. We hope that you continue to enjoy your newly purchased vehicle!

November 30, 2020

Ashley went the extra mile to assist me. She called me, she listened to what I wanted, and she made sure that my needs were met. She was very warm and helpful. More

by cynthiaknowles923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Northside Lexus responded

Cynthia - Thank you for taking the time to review us, and shout out Ashley! We appreciate your feedback and will certainly pass on the kind words to her. Enjoy your new vehicle, and we hope to work with you again at Northside Lexus!

November 30, 2020

Aniekan Edem is extremely professional and very helpful. He takes the time to listen and he has a very warm personality. I specifically choose Aniekan anytime I visit the Lexus service department. He make More

by cynthiaknowles923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Northside Lexus responded

Hi Cynthia - Thank you for sharing! We are very proud of our team, and it is fantastic to hear that you had such a great experience working with Aniekan. We will be sure to let him know how much you appreciate his help. Safe travels, and we hope to work with you again at Northside Lexus!

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