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Northside Lexus

Spring , TX

4.9
7,041 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,041 reviews

July 26, 2020

Jared was knowledgeable and detailed in all our interactions. He was so easy to work with. I never felt rushed. He made the experience a pleasure from start to finish. More

by Elizabeth Chippendale
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Northside Lexus responded

Thank you for reviewing Northside Lexus, Elizabeth! It is great to hear that Jared treated you to a comfortable sales experience as it is our goal to take care of guests. Enjoy your new car!

July 25, 2020

Love the facility. Customer service is outstanding. I would definitely choose this dealership for future purchases as well as recommended it to others. Friendly staff More

by llfest
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Northside Lexus responded

Thank you for the rave review! We are thrilled to hear that our team earned your future business with their friendly service. All of us at Northside Lexus hope that you absolutely love your new vehicle.

July 25, 2020

Very nice friendly and helpful and great service And no Very nice friendly and helpful and great service And no long waiting time very clean and organized dealership and knowledgeable staff would recommen More

by IMRANMAGASIS
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Jul 27, 2020 -

Northside Lexus responded

Thank you for trusting Northside Lexus to get the job done. We're grateful to have earned your support and look forward to taking care of you sometime down the road!

July 24, 2020

Excellent Services Starting With Don Holifield I have purchased several vehicles from Don Holifield and he is a true pleasure to work with. No hustle, just professionalism all the way around. He More

by fjoberkamp
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jul 24, 2020 -

Northside Lexus responded

It is an honor to have had your business at Northside Lexus for over a decade! We're pleased to see that Don made the upgrade from your Lexus LS to your Lexus GX go smoothly as it is our goal to take care of customers. Additionally, I am glad that James provided you with a seamless purchasing process. We're grateful for your confidence in us and we look forward to seeing you next time!

July 24, 2020

First class treatment When you go to Northside Lexus you walk into a spacious beautiful show room. VIP reception by the employees. You feel like your at a five star restau More

by SPC17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Northside Lexus responded

Reviews like this one make our day! First, thank you for the wonderful feedback about our facilities. We are so glad that you felt comfortable during your visit. Second, we love to hear that you were able to find a great vehicle at a great price. Finally, our team at Northside Lexus is happy to know that you're a satisfied customer. Thank you so much! We will share your kind words with Nick, Caleb, and Victoria.

July 24, 2020

Christian is a great representative of what service should look like for business. I am adraid I can not say that about the initial salesperson . More

by moorlorenzo
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian , Chase Fisher
Jul 27, 2020 -

Northside Lexus responded

While I'm glad that Christian could assist you, I'm very sorry that you didn't have a five-star experience. We expect excellent service from all of our team members so it's disappointing to see this feedback. If you're willing to share further details, I would really appreciate you. Please consider giving me a call. Thank you, Tim Karmout - General Sales Manager - 281-569-3308

July 23, 2020

Bobby was a great salesperson and a huge help in getting the job done. Will be coming back. Clean facility and the car was ready when I got there. More

by CWVERRET
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Northside Lexus responded

It's wonderful to hear that Bobby earned your business with his helpful service! Thank you so much for trusting the Northside Lexus team with this purchase. We wish you safe driving and look forward to working together next time!

July 23, 2020

lived up to my expectations process went smoothly and was seamless. I had some unusual issues and between Todd and Josh they were taken care of quickly with no hassles. More

by Russell Ginn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce, James Vu, Todd Sylvester
Jul 23, 2020 -

Northside Lexus responded

Russell, we couldn't ask for better feedback and we're excited to hear that your visit to Northside Lexus lived up to our expectations of excellence. I am glad to see that Todd and Josh were so informative and made the sales process a smooth experience. On behalf of all of us, we wish you safe travels in your new ride!

July 22, 2020

2015 Lexus ES 350 Very Professional and nice people in wonderful place. Definitely will come back to buy the next one. Thanks Rex for helping us on our new purchase More

by Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Northside Lexus responded

Allen, thank you for taking a moment to review Northside Lexus! Rex is great to work with and I'm glad that came through to you. We're proud to have earned your support and we look forward to taking care of you when you are in the market for a new ride!

July 22, 2020

friendly, informative and helpful Everyone is very pleasant and helpful from the front door, sales, finance and walking out to drive away in my new car. The environment is open and be More

by KAREN78
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Jul 22, 2020 -

Northside Lexus responded

Karen, thank you for taking the time to review Northside Lexus. We couldn't ask for better feedback and we appreciate you taking the time to share these kind words about your experience with Joseph. It was a privilege to have your business and we wish you safe travels in your new car!

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