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Northside Lexus

Spring , TX

4.9
6,915 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,915 reviews

April 30, 2020

Purchased 2020 RX350 I have worked with Anienkan Edem for service on my 2009 RX350 for several years. He is knowledgeable, professional and always does a great job and re More

by TJACKSON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Northside Lexus responded

Thank you so much for sharing you experience with us, TJACKSON10 ! Aniekan and Joshua will be thrilled to hear your feedback. They both take great pride in providing an excellent experience and this will mean the world to them! Stay safe and well and thank you again for choosing Northside Lexus.

April 29, 2020

Exceptional Dealership and great personnel. This is my fifth (5th) Lexus vehicle from this dealership. I don't need to say more. I have always received excellent service at this dealer. More

by CLARENCEWHITE0050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Northside Lexus responded

Thanks so much! We appreciate you choosing Northside Lexus again and again. We will continue to do all that we can to keep you happily on the road in your Lexus!

April 29, 2020

Great Vehicles and Better Staff This is our second Lexus from Northside. Again, they have made what is usually an unpleasant experience (car buying) friendly and enjoyable. The ind More

by DBURNETT
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Northside Lexus responded

Thanks so much! We appreciate you choosing Northside Lexus again and again. We will continue to do all that we can to keep you happily on the road in your Lexus!

April 29, 2020

Thanks for having such an awesome salesmen Eric Fuller, and the location was great everyone there made me feel like home. I rate Lexus # one. More

by LOUISEK0
Recommend Dealer
Yes
Employees Worked With
Eric Fuller, James Vu
May 12, 2020 -

Northside Lexus responded

Well this just makes our day, LOUISEK0! Thanks so much! You are spot on about Eric Fuller! He's awesome and we are very fortunate to have him as part of our team!

April 29, 2020

This is my second car that I lease with Mr David Gardner, his professional service is unsurpassed. He is very knowledgeable of his product easy to talk to . Let’s you the customer decide what is best. Your f More

by IGGYZACH
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gardner
May 12, 2020 -

Northside Lexus responded

Thanks so much! We appreciate you choosing Northside Lexus again and again. We will continue to do all that we can to keep you happily on the road in your Lexus! David will be so pleased to know how happy you are!

April 29, 2020

Doug Tosh was Exceptional! This was our 2nd time receiving Doug’s service and it made our Lexus experience outstanding! Doug is a great asset! More

by STEPHANIETAYLOR0731
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Northside Lexus responded

Thanks so much! We appreciate you choosing Northside Lexus again and again. We will continue to do all that we can to keep you happily on the road in your Lexus! You are so right about Doug! He is amazing and a joy to work with. We are very fortunate to have him as part of our team!

April 28, 2020

Great except for one thing The entire experience of dealing with this dealership is and continues to be awesome. However, there is one little thing that fell through the crac More

by LICHTMANIRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Bartel, James Vu
Apr 28, 2020 -

Northside Lexus responded

Oh goodness, @LICHTMANIRV! That is definitely not the norm for us. We are so sorry to hear this happened. It is possible that your messages have gone to associates who have been furloughed due to COVID-19. That is no excuse, however, and we would definitely want to get your vehicle cleaned up for you when you are comfortable coming in. Thank you for letting us know about this and we look forward to making it right! Enjoy your RX350!

April 28, 2020

Great experience. Love my new Lexus Friendly employees, great experience. Received a fast response to all my questions and concerns. Josh went above and beyond to help with my decisio More

by JCOWALK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Northside Lexus responded

Thank you so much for sharing your experience with us, JCOWALK2! Congratulations on your new Lexus and we are thrilled that you love it! That is always our goal! Josh will be so happy that you're happy! Stay safe and well and thank you again for shopping with us.

April 27, 2020

My experience with Northside Lexus was great. The employees were helpful and answered all of my questions. Would definitely recommend and will be back in the future. More

by Michele
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
Apr 28, 2020 -

Northside Lexus responded

Thanks so much for sharing your experience with us, @Michele! It is always our goal to give everyone the best shopping experience possible. We are so happy that you're happy!

April 27, 2020

Although there is a pandemic going on Juan Fuentes was an amazing salesman. We talked on the phone and finished with paperwork. It was so easy More

by adam_shelley
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
Apr 28, 2020 -

Northside Lexus responded

Thanks so much for sharing your experience with us, @adam_shelley! We definitely have had to respond to all of the changes due to this crazy time, but we will always keep great experiences at the top of our priority list! Thanks so much for choosing us for your vehicle shopping. Juan will be thrilled to hear your feedback! Stay safe and well!

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