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Northside Lexus

Spring , TX

4.9
6,973 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,973 reviews

June 04, 2020

Great Service! Love my new vehicle! It was a pleasure working with Ashley. She was very helpful and accommodating. The process of trading in my car and buying a new car went smoothly. More

by jessica.kiihne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Northside Lexus responded

Hi Jessica! We are so thrilled that Ashley did such a fantastic job finding the exact car you wanted! She is a fabulous part of our team, and we are very fortunate to work with her! Thank you so much for sharing your experience.

June 03, 2020

Excellent Service and very professional. Great vehicle for a great price! We drove from Austin and we were not disappointed! We will return some day! More

by gabe74tx
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Northside Lexus responded

Thank you so much for making the trip from Austin to shop with us and for taking the time to review Northside Lexus! We are so glad to hear that you had a positive car-buying experience working with our team. We hope that your vehicle is treating you well.

June 02, 2020

David Gardner and Doug Gilmer are the best! I've been looking around for a new vehicle for months. My wife suggested that I contact Northside Lexus where she has purchased or leased several veh More

by rusty12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gardner
Jun 10, 2020 -

Northside Lexus responded

What a wonderful review, rusty12! We sure appreciate you giving us the opportunity to make car shopping easy. Please tell your wife thank you for thinking of us. We are delighted to hear that you enjoyed your experience with us. David and Doug are awesome to work with and we are fortunate to have them on our team. Thank you again, Your Northside Lexus Team

June 02, 2020

All Good Every thing was fine I don't have time to write a book. I don't have twenty five words to say. Thanks for everything. More

by Carlo552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Northside Lexus responded

Hi Carlo552, Thanks for letting us know about your great shopping experience. Randy and Hector will be happy to hear your feedback. We sure wish we could control that 25 word count setting as well. We know there are a million requests for reviews these days and we appreciate you taking the time to deal with the quirks of this Dealer Rater system.

June 02, 2020

My true car dealership, always professional courteous and meet my needs. Quality and expertise unmatched in the industry. Great job to everyone on my new lexus. More

by gbmedina5
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Northside Lexus responded

Wow, "unmatched in the industry!" That is definitely our goal! Thank you so much for taking the time to review Northside Lexus! We are so glad to hear that you had a positive car-buying experience working with our team. We hope that you are enjoying your new Lexus and look forward to seeing you at your first service or when your plates arrive. Thanks again for choosing to shop with us.

June 01, 2020

This is my 3rd vehicle with Doug. He had me in and out quickly! Always pleasant to talk with and deal with. I will buy from him again More

by SARAH44
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Northside Lexus responded

What a wonderful review, SARAH44! We are delighted to hear that you had another positive experience working with Doug. He is fantastic and love taking great care of everyone. Thank you so much for your repeat business and for your wonderful feedback. We look forward to assisting you next time at Northside Lexus!

May 31, 2020

Very clean, very pretty, well organized. Employees were friendly, helpful, and properly attired and equipped to provide clean and reliable service in an otherwise unfortunate pandemic. More

by JFWACASER
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
Jun 10, 2020 -

Northside Lexus responded

Thank you so much for your kind review, JFWACASER! The Team will be thrilled that you're happy with your experience. The challenge today seems to be balancing maintaining a warm welcoming environment and following all CDC and local guidelines to help provide a safe and sanitary space and process. Your safety and the safety of our staff are of the utmost importance to us all. Thank you again for your support! Be safe and well, Your Northside Lexus Team!

May 30, 2020

The friendly and knowledgeable staff throughout the dealership made the buying experience a great one!! Look forward to working with them again in the future!! More

by Dr. Dawn
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto "Guto" Filipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jun 10, 2020 -

Northside Lexus responded

Thank you so much for taking the time to review Northside Lexus! We are so glad to hear that you had a positive car-buying experience working with our team. We hope that your new vehicle is treating you well.

May 30, 2020

Excellent service and first class facilities. Can’t say enough good things about them. Had exactly what I was looking for. Treated very fairly and answered all my questions. More

by garyray62
Recommend Dealer
Yes
Employees Worked With
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gardner, Brent Penn
Jun 10, 2020 -

Northside Lexus responded

We can’t thank you enough for your support of Northside Lexus. Thank you so much garyray62! Making people happy really makes our day! Please let us know if you need any support with your vehicle.

May 30, 2020

Positive Experience The folks we interacted with were responsive to our needs and interests, without unnecessary pressure. We found what we wanted and the sale went smoo More

by PUGNET270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Northside Lexus responded

PUGNET270- We are so happy to know that you enjoyed working with Needham and Hector and our whole Northside Lexus team! Thank you so much for your business. We wish you many happy miles on the road and look forward to your next visit with us.

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